Velocity API Integration & Tracking with ClickPost

ClickPost’s dynamic polling combines push and pull APIs to receive real-time shipment updates for Velocity. While the push API receives instant status updates from the carrier, the pull API periodically obtains data to ensure accuracy, reducing tracking gaps and improving shipment visibility.

Yes, ClickPost provides automated NDR (Non-Delivery Report) management for Velocity shipments. The system triggers automated notifications, collects customer information, and shares actionable updates with the carrier. This helps businesses to reduce RTO rates.

ClickPost’s AI recommendation engine analyzes extensive historical data and past performance to optimize carrier allocation for Velocity shipments. The engine analyzes every shipment based on RTO% Pricing, Turnaround Time (TAT), SLA Adherence, SLA Breaches, and Failed Shipment rates. By processing these data, it identifies the carrier that is most likely to deliver successfully. While separate modules handle NDRs and delays, this specific AI-led module increases the probability of a successful first-attempt delivery.

Yes, ClickPost provides branded tracking pages for Velocity orders. Beyond logo and colour customisation, you can embed these pages directly into your storefront using iFrames. It also features a milestone-based order journey mapping that provides granular visibility of shipment delivery. This helps deliver a smooth post-purchase experience for the customer.

Founded in 2020, Velocity is India’s leading e-commerce enablement platform. It specializes in revenue-based financing, shipping, analytics, and AI-driven logistics solutions. Headquartered in Bengaluru, Velocity is empowering the next generation of D2C and digital-first businesses with its services. Backed by $30M+ in funding led by Valar Ventures, the company has partnered with 30+ ecosystem players and supports coverage across 19,000+ pincodes. The company has a suite of tools, including Vani AI and Velocity Insights, which are engineered to optimize every stage of the post-purchase journey. Velocity provides deep operational control through its Weight Dispute Module that protects margins from carrier overcharges. Their SLA Performance Dashboard gets clear insights that allow you to hold courier partners accountable. The Early COD settlements ensure that businesses maintain healthy and predictable cash flow.