Top 10 Logistics Companies in the World

The most comprehensive analysis of World Top Logistics Companies for eCommerce

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1. Introduction to eCommerce Logistics Companies in the World

Logistics companies manage and execute the shipping and storage of commodities between the product's origin and the final delivery destination. Today the logistics sector has evolved into a high-value service with its well-configured resource management and innovative solutions. Moreover, top logistics companies have pushed the e-commerce market into high-profit margins with extensive supply chains and automation tools.

So, premium logistics service providers have been roped in by e-commerce companies globally for maximizing order fulfillment. As a result, the global market value of the logistics industry has risen drastically, estimated at 12 trillion dollars. The Asia Pacific logistics market attributes up to 4 trillion USD, leading the industry followed by the USA (2 trillion USD) and Europe(1.6 trillion USD). Furthermore, considering the extensive research and reports from 5 industry leaders and 20 independent studies, we have compiled a listicle of the best logistics companies in the World.

2. Top Logistics Companies in the World for eCommerce Business

Top logistics service providers help businesses refine post-purchase customer experience to attract more buyers. Therefore, logistics service providers have become fundamental to the growth of online ventures. So, here is the listicle of top logistics service providers globally with no specific order.

List of Best Logistic Company in:

Global List:

2.1) FedEx eCommerce Logistics Service Provider

It is a globally recognized logistics service provider with a robust supply chain network. FedEx lets you manage up to 20000 active shipments on a customized dashboard.


Parameters
FedEx 
Founded
1971
Headquarters
Memphis, Tennessee
Services
Express freight, International shipping, and Industry-specific solutions
Industries catered to
Aerospace, Healthcare, Business, and e-commerce.

Features:

  • When it comes to packaging, you can find flexible and user-friendly solutions with FedEx. 

  • With a proactive order tracking facility on the mobile app, this logistics provider offers dependable post-purchase customer service with timely notification of shipment status. 

  • FedEx manager enables you to optimize pick-up services, including rescheduling or redirecting delivery according to your convenience. 

  • They have specialized packaging for goods like lithium batteries and deliver expertise in shipping dangerous goods like toxic gas and chemicals.    

2.2) DHL Logistics Service Solution in the World

DHL is a sought-after logistics service provider globally. It has consistently moved towards high productivity with innovation and complete digitization.


Parameters
DHL 
Founded
1969
Headquarters
Bonn, Germany
Services
Integrated logistics, Warehousing and fulfillment, Transportation, Distribution, Contract logistics, Consulting, and management.
Industries catered to
Manufacturing, Chemicals, Healthcare, Auto-mobility, Energy, Manufacturing, Engineering, Retail, Consumer and Public sector.

Features:

  • DHL specializes in shipping and distribution, be it domestic or international, supported by state-of-the-art warehouses. 

  • Their supply chain is integrated with security and safety protocols  to maintain the integrity of their operations. 

  • DHL is a company focused on providing a comprehensive experience for its customers at economical pricing.

2.3) XPO Logistics Company in the World

XPO Logistics is a well-recognized logistics company that has an expansive network of 756 service locations with 42,000 employees globally.

Parameters
XPO Logistics
Founded
1989
Headquarters
Greenwich, Connecticut, United States
Services
Freight transportation, Last-mile delivery, and Line-haul transportation
Industries catered to
Manufacturing, Chemicals, Healthcare, Auto-mobility, Energy, Manufacturing, Engineering, Retail, Consumer and Public sector.

          

Features:

  • XPO Logistics has up its sleeve one of the largest networks of drivers, trucks, and terminals in the logistics industry. 

  • They provide end-to-end digital visibility for their shippers with proactive order tracking solutions. 

  • Their services offer a seamless experience with full automation capabilities and dynamic rerouting on all pick-up/delivery of orders. 

  • They also provide data-driven analytics to optimize pricing and maximize productivity levels.

2.4) Nippon Express Logistics Service Solution in the World

It is one of the most relied upon shipping service providers with an extensive supply chain network in 48 countries, facilitating over 21,000 employees worldwide.


Parameters
Nippon Express
Founded
1937
Headquarters
Tokyo, Japan
Services
Contract logistics, Shipping, and Cross-border services
Industries catered to
Healthcare, Automotive, Aerospace, Pharmaceuticals, SMBs, High-growth sectors, and International markets.

 

Features:

  • Nippon Express offers strategic operations for international shipping with specialized solutions.

  • This shipping company consists of 5 million sq ft of warehouse space globally for broad distribution and reach.  

  • They can handle any range of cargo supported by a premium heavy haulage and construction service that moves up to 3 million tonnes.

2.5) UPS Shipping Service Company in the World

UPS or United Parcel Service is a multinational shipping company that offers innovative supply solutions with 540,000 employees across 220 countries. 

Parameters
UPS 
Founded
1907
Headquarters
Sandy Springs, Georgia, United States.
Services
Contract logistics, Shipping, and Cross-border services
Industries catered to
Healthcare, SMBs, High-growth sectors and International markets.

Features:

  • The quantum view app by UPS provides an accurate order tracking system that makes it easy to manage inbound and outbound deliveries for large enterprises. 

  • Their diverse expertise in handling different languages and time zones across multiple carriers provide hassle-free operations.

  • Delivering 24 million shipments worldwide per day, the UPS Traceability app offers an organized interface for customs clearance, making overseas freight quick and straightforward.

2.6) Yusen Logistics Partner in the World

It is another well-known logistics company with more than a  hundred years of experience. They employ 24,500 in 500 locations across 45 countries worldwide.



Parameters
Yusen Logistics
Founded
1885
Headquarters
Tokyo, Japan
Services
Freight forwarding, Contract logistics warehouse solutions, and Customs brokerage.
Industries catered to
Healthcare, Electronics, Aerospace Industries, and Food packaged products.

Features:

  • Yusen Logistics ensures the security and integrity of their supply chain by utilizing high-quality infrastructure and temperature-controlled systems. 

  • They offer security and quality checks at both inbound/outbound points. 

  • Moreover, Yusen logistics matches global excellence by providing  reliable customs clearance for international shipping

2.7) JD Logistics Delivery Service Company in the World

It is a logistics service provider, and a trucking company specialized in shipping solutions with asset-based LTL service and a supply chain division.

Parameters
JD Logistics
Founded
2009
Headquarters
Beijing, China
Services
Freight forwarding, Land transportation, Contract logistics, Lead logistics, and special products.
Industries catered to
Aerospace, Automotive, Healthcare, Fashion, Marine, Perishables,

Features:

  • They offer safe and economical shipping for products, especially those requiring customized solutions. 

  • With JD Logistics, products can be shipped Door to door with their locations spread across America, Canada, and Mexico.

  • Their fleet of flatbeds with sliding trap systems keeps your freight protected. 

  • They also provide airport to airport and port to port services and a specialized hauling department with intermodal rail operations. Such features add flexibility to the supply chain network.

2.8) DB Schenker Logistics Company in the World

DB Schenker is a top-of-the-mill global logistic service provider founded in 2007. They offer customized services proper from packaging and shipment to delivery.


Parameters
DB Schenker 
Founded
2007
Headquarters
Essen, Germany
Services
Freight forwarding, Land transportation, Contract logistics, Lead logistics, and special products.
Industries catered to
Aerospace, Automotive, Healthcare, Fashion, Marine, Perishables,

Features:

  • It offers temperature-controlled warehouses and a well-equipped fleet of transport with specialized packaging and delivery services.

  • DB Schenker provides end-to-end logistics solutions with comprehensive after-sales services.

  • eSchenker, a real-time tracking system, maximizes visibility on the shipment process and data in one portal, allowing you to stay on top of your shipment process.

2.9) Ryder Supply chain

Ryder Supply chain solutions, with an experience of 90 years under its belt, provides flexible and efficient end-to-end logistics solutions.

Parameters
Ryder Supply Chain
Founded
1933
Headquarters
Miami, Florida, US
Services
Trucking, Truck lease, warehousing and distribution.
Industries catered to
Food and beverage, Healthcare, Automotive, Industrial, Retail, Consumer and Technology.

 

Features:

  • It offers a Rydership app that assists you in maintaining freight

    with cutting-edge tools to manage shipment visibility, reports, and analysis.

  • It provides reliable maintenance for the truck lease required for your business along with 800 service locations.

  • This shipping company has three levels of maintenance. At the Ryder

    shop, mobile and on-site depending on the type of fleet you lease and your business requirements.

  • The Rydership supply chain employs automation tools like robotics, drones, and sensors to manage warehousing efficiently.

2.10) Schneider logistics

Schneider logistics is an established company with 85 plus years of experience, which started with a single truck. They put forward creative, tech-backed, and customer-oriented supply chain models.


Parameters
Schneider Logistics
Founded
1935
Headquarters
Green Bay, Wisconsin, US
Services
Shipping services, Warehousing, distribution, Port-drayage and International shipping.
Industries catered to
Chemical, Manufacturing, Agriculture, Food and beverage, Healthcare, Automotive, Industrial, Retail, Consumer and Technology.

Features:

  • Schneider offers TMS (Transport management system) for full time shipping visibility and predictive analysis on all your supply chains.

  • It offers Schneider freight power, a mobile app to manage on the go all your freight with GPS tracking, load recommendations and brokerage costs.

  • With Schneider you can expedite your shipments with full-time visibility and multi-layered security practices.

2.11) J.B.Hunt Transportation

It is a Fortune 500 company with a legacy of 60 years in the industry providing innovative and efficient logistics services. The company employs around 30,000 people and operates 12,000 trucks.

Parameters
J.B.Hunt Transportation
Founded
1961
Headquarters
Lowell, Arkansas, USA
Services
Final mile service, Trucking, Contract service, and Fulfillment services
Industries catered to
Small business and Enterprise supply chain.


Features:

  • J.B.Hunt offers specialized shipments and economical prices for LTL, Intermodal and Truckload services be it small scale or large enterprises.

  • With J.B.Hunt, you can streamline shipping operations with state-of-the-art automation, customizations, and cross-dock solutions.

  • They provide home, job-site and B2B delivery services with expertise and relevant assembly services.

2.12) C.H.Robinson

It is a global leader in providing supply chain solutions and 3PL partnerships. C.H.Robinson has a management system built with 73,000 contract carriers delivering 19 million shipments annually.


Parameters
C.H.Robinson
Founded
1905
Headquarters
Eden Prairie, Minnesota, US
Services
Freight services, Warehousing and fulfillment, Transportation, Distribution, Overseas shipments Supply chain consulting, and management.
Industries catered to
Manufacturing, Chemicals, Healthcare, Auto-mobility, Energy,  Engineering, Retail, Floral, and Perishables.

Features:

  • It offers Navishpere technology which has numerous channels to TMS (Transportation management system). These channels help  maximize savings and improve efficiency with real-time market rates.

  • C.H.Robinson provides a real-time tracking system for shipment visibility and inventory management.

  • With this logistics service provider, you can access various operation reports and data analyses. They will help reduce waste, increase productivity and identify savings for improving your supply chain.

3. How to Select the Best Logistics Company in the World for your E-commerce Business?

3.1) Choice of Logistics Partner

When considering the impact of post-purchase customer experience on consumers, we need to understand the importance of logistics partners. With an efficient logistics company, your business can be built on seamless operations. In that case, selecting well-oiled logistics companies is paramount for your business.

Moreover, shipping companies with a fluid 3PL network will reduce or negate friction in the supply chain, directly influencing customers' loyalty. Top Logistics partners can offer tailor-made solutions that your business demands. And, features like specialized shipments and returns management will attract and retain a wide range of customers.

3.2) Serviceability of logistics company

Serviceability is a critical factor in establishing your online business. It determines how many regions an e-commerce company can service and what quantity of orders it can handle.

So, with better reach, online companies can expand to multiple areas and attract a comprehensive range of customers. 

Top logistics companies can handle orders of any bandwidth, be it international, domestic, or remote locations. However, online ventures should also know precisely the regions they cater to and select the right logistics partner for their operations.

3.3) Improving courier selection process and managing shipping costs

If you're an ecommerce business, you know that shipping costs can quickly add up. Not only do you have to factor in the cost of shipping products to customers, but you also need to account for the time and manpower required.

Unfortunately, many businesses don't realize how high shipping costs can be. Not only do the costs have to be managed, but they also have to be pre-negotiated with carriers so that the business can get the best rates possible. Shipping rates will be based on the frequency, volume, and type of your shipments.

3.4) Warehousing and inventory management

Warehouse and inventory solutions are the glue that holds supply chain operations together. With many diverse commodities moving through the logistics services system, it's crucial to provide relevant storage facilities. Warehousing and distribution require temperature-controlled systems and accurate inventory management.

These logistics solutions will keep end-to-end supply chain operations running seamlessly. Moreover, 24/7 security and quality checks at various in-bound and outbound points maintain the integrity of the supply chain operations.

3.5) Order tracking and transport

Logistics service providers utilize technology and skillful human resources in managing a wide range of shipping mechanisms. As a result, today, top logistics companies have been able to deliver proactive supply chain solutions. That includes factors like a well-equipped fleet of transport and accurate tracking systems that consistently deliver reliable services.

Moreover, these tracking systems offer accurate real-time shipment visibility for customers with timely notifications. Furthermore, seamless transportation requires human resources adept at handling modern tech. So, accurate tracking and secure transport are crucial for an online business to deliver a satisfying customer experience. 

3.6) Delivery services

For ecommerce businesses, delivering orders to customers as quickly as possible is essential for maintaining a high level of customer satisfaction. This has led to the development of a number of specialized delivery services like express, same day, next day, and hyperlocal. These delivery expectations have now become the norm. Businesses that don't offer them may find themselves at a disadvantage. Moreover, Businesses can extend their services further by offering customers delivery optimizations.

That includes rescheduling the date and time and changing location to suit the customer's convenience. As a result, businesses can attract more customers and reduce a lot of failed deliveries.

3.7) Last-mile delivery exceptions

The phase of operations between the last transit hub and the final delivery destination in the supply chain is the Last-mile delivery service. And delivery exceptions can occur during this phase due to delayed shipments, stuck shipments, and failed delivery attempts.

Failed delivery can be because of an incorrect address, unavailability of customer, or inaccurate contact information. These exceptions need to be proactively resolved to manage RTOs or Return to origin. In turn these resolutions effectively help in maintaining the reputation of your business and providing a satisfactory customer experience.

3.8) Reverse logistics

The option for returning products is crucial in attracting customers and maintaining brand loyalty. The management of return and exchange processes is considered reverse logistics or returns management. In reverse logistics, the products are sent back in the supply chain to their origin warehouse.

There the products will await reselling, exchange or refund. Moreover, this process also requires specific return shipping policies with a quick reimbursement and exchange system. If not done competently, reverse logistics can create unnecessary expenditures. So, a well-managed returns system avoids unnecessary costs or delays. Therefore, top logistics companies constantly update their tech to maintain an efficient reverse logistics system.

3.9) Automated order manifestation and tracking

As soon as the business receives the order, it is manifested by creating an order on the logistics service provider's platform. After which AWBs are generated to initiate the shipping process. And automated tools help businesses manage order manifestation and expedite the order dispatch process. AWBs can be generated hassle-free with top shipping companies, simplifying picking, packing, and delivery.

API integration with automation tools provides a single handle to refine the manifestation process reducing manual efforts and inaccuracies. That makes API integrations a prominent tool in many software. For instance, a logistics intelligence software like ClickPost offers an expert automation system for the order manifestation process. Furthermore, ClickPost also utilizes dual API integration for the push and pull method to receive real-time order tracking data and push notifications to customers for end-to-end visibility.

3.10) Identification and Management of Delivery Exceptions

SLA is the foundation of partnership between business ventures and logistics companies. Around 50% of SLA breaches go unnoticed without the assistance of technology and result in unnecessary and unknown costs.

So, monitoring these breaches across all carriers becomes simplified with Tracking API integrations and GPS enabled tracking system. Such tech integrations empower your business to proactively correct and manage all delivery exceptions.

3.11) Insurance Policy

An insurance policy is a good fallback plan if anything goes wrong with shipments. And there is high frequency and depth in shipping operations today. As a result, commodities can go lost, damaged, or missing accidentally, or the logistics company can also be at fault. Therefore, logistics companies should provide a good insurance plan or limited liability compensation for tackling such situations.

3.12) Customer Service

The logistics industry is one of the most competitive in today's business world. To stay ahead, it needs to offer top-notch customer service matched only by its after-sales support network - behind all your products and services from order confirmation up until they're delivered! Moreover, automated customer support with the help of chatbots can empower customers to initiate reverse logistics and optimize pick-up and delivery services. And it will also reduce WISMO calls substantially.

4. Conclusion

Suppose you're a business owner who relies solely on the shipping and courier industry to get your products from point A to B. In that case, you must select logistics companies that utilize contemporary technology with advanced automated tools. Moreover, logistics services can make or break your online business. The last thing you want is an outdated logistics system to cause delays in getting customer orders filled and delivered.

Such situations lead to lost sales opportunities and decreased revenue. Therefore, consider partnering with a shipping and courier company that provides multiple resources under one roof. They include cutting-edge automation tools such as machine learning algorithms, predictive analytics, artificial intelligence, and predictive delivery date algorithms. So let this article guide you to understand the features and benefits provided by the top logistics companies in the world to manage your online venture.