AfterShip Vs. ShipStation

Trusted by 450+ global brands

A Quick Comparison Between ShipStation and AfterShip, and How ClickPost Compares To Both

Unified Shipping Process Automation	Coordinates end-to-end shipping, robust integrations, bulk automation, improves delivery stats	1	1	1
Conversion-Focused Tracking Experience	Supports full customization—white labeling, domain masking, feedback, language localization, personalized recommendation	2	1	1
Predictive EDD Forecasting	Enables custom models, EDD adapts to speed and delivery type, adjustable logic	3	2	1
Scalable Carrier Network Integration	500+ carrier integrations, diverse carrier options, universal API for integration	2	1	1
Intelligent Courier Recommendation System	Auto-selects carriers using their recent performance data, pricing, and business-aligned priorities	3	3	1
Pre-Integrated Custom Pricing	Pre-negotiated rates, volumetric discounts, and shipping cost calculator included	1	2	3
Cost-Efficient Carrier Selection	Chooses carriers optimized for price efficiency and SLA terms	2	2	1
Customizable Post-Purchase Messaging Hub	Milestone-based alerts, pre-built templates, multichannel communication, shipping, returns, and after-sale events covered	2	1	1
EDD Breach Monitoring & Recovery Workflows	Auto-detects breaches, updates EDD, alerts customer, and refreshes tracking	3	2	1
Live Shipment Visibility with Instant Updates	Webhook and API tracking with 60-min updates and full delivery visibility.	2	2	1
Delay Risk Detection & Resolution	Tracks delays, lost or stuck shipments, and proactively engages with customers	2	2	1
Tailored Customizable Tracking Portals	Whitelabeled tracking with domain masking, personalized recommendations, and milestone-based order journeys	1	2	1
Delivery Experience Scoring with Analytics	NPS redirection to brand page, captures delivery and product experience insights	2	2	1
Multichannel Contextual Order Updates	Email, SMS, WhatsApp, IVRS support for shipping and delivery issue alerts	2	2	1
Centralized Order Management Dashboard	Enables easy order creation, edits, cancellation, and real-time cross-system sync	1	2	2
Policy-Based Return Automation	Personalized return policies, multi-exchange rules, nested reasons, quality check configs	1	1	1
Item-Specific Exchange Resolution and Processing	Configurable SKU exceptions, partial returns/exchange, easy modification, exchange inventory on hold	2	2	1
Rule-Based Refund Handling	Auto-refund by milestones/tracking status, store-credit support, tracks refund progress, admin overrides	3	2	1
Digital Proof-of-Delivery	Automatically fetches proof of delivery with dashboard logs for multi-piece shipments	3	3	1
Appointment Alert System for Marketplace	Sends carrier reminders for marketplace appointments and generates delivery LRs.	3	3	1
End-to-End Logistics Reporting Suite	Provides logistics intelligence: carrier insights, notifications, and SLA-level performance data.	2	2	1

** Instructions:

Column 1: Name of the Feature
Column 2: Description of the feature
Column 3: Brand 1 details
Column 4: Brand 2 details
Column 5: Brand 3 details

Note: Column 3, 4 and 5 will accept value only "1" or "2" or "3". Column 5 will be there if there two external brands are considered. Otherwise Column 3 will be "Other" and Column 4 will be "Clickpost".

1 -> Advanced

2 -> Intermediate

3 -> Limited

	AfterShip	ShipStation	ClickPost

AfterShip

ShipStation

ClickPost

Who is the Final Winner?

Quick Answer: ClickPost

For high-volume operations, having full control over multi-channel fulfillment, multi-carrier management, and adaptability to ever-cropping shipping exceptions is a must. ClickPost is purpose-built for this endeavor, alongside its post-purchase optimization that earns customer loyalty for brands.

ShipStation continues to be a strong option for fast-growing D2C and B2C brands, especially for the ease of label printing, wide carrier access, and integrations with major storefronts. However, some of its users note challenges in handling complex automation rules and limitations in scaling for enterprise logistics teams.

AfterShip stands out in the post-purchase domain, offering branded tracking, delivery notifications, and analytics. It’s well-suited for businesses focused on customer engagement post-checkout, however, some reviews highlight a need for more operational depth and wide-set features for logistics efficiency.

In contrast to both platforms, ClickPost delivers end-to-end shipping orchestration and rapid integration across 550+ carriers, 30+ storefronts, and 8+ WMS/OMS systems. Its Control Tower provides shipment-level visibility from packing to delivery, incorporating warehouse analytics to detect fulfillment delays, stuck shipments, and EDD breaches—empowering brands to act proactively and avoid cancellations or RTOs.

While ShipStation focuses on offering shipping rate discounts and AfterShip emphasizes customer retention via personalized journeys, ClickPost is an ROI-oriented solution. With ClickPost, brands have reduced 54% reduction in RTO, seen 56% drop in WISMO calls, while fulfilling 93% of customer delivery expectations. Its real-time tracking and adjustable EDD enables 74% on-time and pre-time delivery success. With rapid innovation, scalable design, and a strong ROI impact, ClickPost is engineered for enterprise growth.

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Frequently asked questions (FAQ's)

Which platform—AfterShip, ShipStation, or ClickPost—offers the most seamless integration for multi-carrier shipping and fulfillment operations?

Both AfterShip and ShipStation offer multi-carrier shipping, with the former having extensive carrier integrations with 1100+ shipping service providers. However, when it comes to fast-paced integrations, ClickPost emerges as the expert solution. It enables carrier integration within 24 hours and fulfills custom integrations within 2 weeks, boosting logistics ops for fast-scaling businesses.

Between AfterShip, ShipStation, and ClickPost, which solution provides better end-to-end visibility for both domestic and international shipments?

ClickPost takes a holistic approach to shipment tracking deploying both webhook and API polling to extract real-time shipment updates. Additionally, it monitors EDD breaches, lost and stuck parcels, alerts any potential delivery delays, with warehouse-level analytics. Though Aftership and ShipStation offer real-time alerts, they don’t offer this level of granular traceability of shipment statuses.

Which platform—AfterShip, ShipStation, or ClickPost—enables more granular control over bulk order processing and batch shipping?

ShipStation supports bulk order processing and batch shipping well. However, ClickPost offers more granular control through API-first workflows, SKU-level rules, warehouse-based routing, and B2B shipping logic—making it ideal for high-volume brands. AfterShip focuses more on post-purchase tracking.

How do AfterShip, ShipStation, and ClickPost manage delivery exceptions and failed delivery attempts (NDR) for smoother resolutions?

AfterShip and ShipStation have limited capabilities in managing delivery exceptions, offering only status-based categorizations. In contrast, ClickPost automates NDR management through multi-channel workflows, including its IVRS AI agent, Parth, which triggers real-time customer alerts, collects issue-specific responses, categorizes them, and escalates to carriers for automatic reattempts—drastically reducing RTO%.