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  • Home / Blog / Customer Experience

ClickPost & Shyplite - Ingredients for a Top Notch Shipping Experience

31 Jan, 2023 | 3 Min Read
ClickPost & Shyplite - Ingredients for a Top Notch Shipping Experience

Table of Contents

1) What is Shyplite?

Shyplite, a 360° eCommerce Logistics automation & fulfillment platform that facilitates businesses to automate their logistics, which helps them in enhancing their shipping efficiency. It provides a single-window platform integrated with multiple carriers trusted by 100K+ sellers. With over 30+ courier services & multiple channel integrations, Shyplite is delivering to 27000+ serviceable pin-codes in India & 220 countries globally at the lowest rates. 

Shyplite works on a pay-as-you-go model. It has pre-negotiated competitive shipping rates from several courier partners without any additional charges. The platform has a reach of more than 27,000 pin codes in India and has processed over 50 million shipments successfully.

2) What is ClickPost?

ClickPost is a logistics intelligence company that helps eCommerce businesses manage multiple shipping partners through a unified platform. It has partnered with Shyplite to provide cutting-edge shipping solutions to online sellers.

ClickPost is integrated with more than 120 courier partners and major online storefronts such as Shopify and Magento. It is an end-to-end logistics solution that uses artificial intelligence to help businesses manage order fulfillment, track shipments, manage delivery exceptions, returns, and more. ClickPost is a highly scalable solution that is ideal for businesses that need to manage individual partnerships with carriers along with aggregation services.

3) How Does ClickPost Work with Ecommerce Aggregators?

ClickPost collaborates with shipping companies and aggregators to provide logistics solutions to its customers. ClickPost integrates with carriers through aggregation platforms, where the aggregator is responsible for managing partnerships with multi-courier partners and ClickPost handles the platform. Here, eCommerce companies can use ClickPost to manage orders across multiple carriers while aggregators can bring competitive shipping rates for businesses.

An aggregation platform such as Shyplite offers multiple shipping partners to eCommerce businesses without having to maintain independent relationships with shipping companies. This allows small and medium-sized businesses to gain access to multiple carriers at the same time to be able to increase reach and efficiency without incurring heavy costs. 

As aggregators work with multiple carriers, ClickPost’s intuitive platform brings standardization across the status of orders to avoid complexities. 

4) Shipping API Integration

API or Application Programming Interface is essentially a repository of information. A shipping API contains all the data about a particular shipping company or aggregator and can be used to transmit specific sections of that data to another system. APIs in separate systems can be used to interact with each other and executive permission functions to enhance productivity and user experience. 

ClickPost Shipping API Integrations with shipping companies and aggregators allow eCommerce companies to manage multiple functions related to order through a single platform. The unified platform eliminates the hassles of handling multiple orders over multiple applications and creates an integrated ecosystem of order management capabilities.

As shipping companies and shipping aggregators integrate with ClickPost, they allow ClickPost to perform certain functions that would otherwise require access to individual platforms. Through ClickPost multiple courier partners and aggregation services can be managed from the same platform.

5) How do ClickPost and Shyplite complement each other?

Shyplite and ClickPost both leverage AI capabilities to improve the efficiency of the shipping process. Integration between the two services translates into a best-in-class shipping experience for online businesses. 

Here are some ways you can improve logistics efficiency by using ClickPost and Shyplite together:

1. Costs

Use ClickPost with Shyplite to leverage the lowest shipping costs to deliver your products to your customers. Shyplite’s pay-as-you-go model means that you do not have to pay any monthly charges, platform charges, or maintenance costs. The platform does not have any hidden costs meaning you only pay for the services that you use, preventing unnecessary expenses.

2. Shipping experience

With ClickPost’s Amazon-like shopping experience, you can use the multi-carrier setup of Shyplite to reach your customers wherever they are. Pre-integrated carriers ensure that you do not waste your time working around integrations with different courier companies. The platform also enables users to monitor courier performance to determine suitability. 

3. RTO%

Return-to-Origin or RTOs occur when a delivery attempt has failed. It is a situation where the product could not be delivered to the end consumer and has to be sent back to the seller. RTOs can occur for a variety of reasons such as inability to connect with the customer, incorrect shipping information, or discrepancies in customer details. ClickPost’s advanced NDR management system undertakes a series of steps to ensure that RTO rates remain low for your orders.

4. Order Tracking

ClickPost offers a state-of-the-art order tracking experience. The unified tracking capabilities of ClickPost reduce WISMO calls and improve visibility to ensure that orders are delivered on time and accurately.

ClickPost also offers a branded tracking page for eCommerce websites with sections for product advertisements. 

5. Returns Management

ClickPost offers plug-and-play returns management solutions. The platforms allow businesses to accept return requests, process them and track the returning product without hassles. 

Final Conclusion

Shyplite and ClickPost work extremely well together, with the former offering the best rates in the market and the latter delivering a state-of-the-art delivery experience for both eCommerce businesses and end consumers. 

The convenience of having multiple courier partners through a service like Shyplite makes a solution like ClickPost ideal for businesses owing to its integrations with all major carriers. The simple dashboard and unified platform from ClickPost coupled with feasible hyperlocal, domestic, and cross-border delivery options from Shyplite make the combination exceptional. When you use Shyplite with ClickPost you promise your business and your customers the best there is to offer. 

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