Easyship vs. Shiprocket

Trusted by 450+ global brands

A Quick Comparison Between Easyship and Shiprocket, and How ClickPost Compares to Both

Shipping Ops Orchestration Engine	Enterprise-grade shipping logic handles carriers, order manifestation, EDD, tracking, documentation	1	2	1
Smart Delivery Rescue Suite	AI-led IVRS, live risk tracking, multichannel alerts, reschedules delivery	2	2	1
Personalized Multichannel Alerts	Sends real-time delivery alerts, branded updates across 50+ customer touchpoints	2	2	1
Unified Shipment Tracking System	Monitors in-transit parcels via webhook & APIs, standardized status, centralized dashboard view	2	2	1
Carrier Selection & Fulfillment Setup	Auto-assigns carriers using performance metrics, custom weightage assignment, business rules configuration	2	2	1
Delivery Promise Engine	Predictive, accuracy-adhering EDD, custom model, supports PDP, checkout, Shopify order page	1	2	1
Aggregated Discounted Rates	Aggregates carrier rates, pre-negotiated domestic, international discounts, flat rate shipping options	1	1	3
Granular Exception & Risk Alerts	Tracks undelivered, stuck, and missing shipments with alert triggers at each hub	2	3	1
Bulk Label Creation Engine	Bulk-creates branded shipping and return labels with print-ready PDFs	1	2	1
International Shipping & Duties Setup	Global carrier access with pre-filled forms, tax settings, duty calculation, customs automation	1	1	2
Custom-Branded Tracking Portal	Personalizes tracking pages with brand styling, localization, and dynamic recommendations	2	2	1
Rules-Based Return Management	Returns engine enforces custom rules, product-level exceptions, and automated approval flows	3	3	1
Flexible Product Exchange Suite	Supports partial returns, variant swaps, catalog-wide exchanges, auto-price reconciliation	3	3	1
Refund Trigger & Retry Engine	Milestone-based refunds with gift card support, override controls, and auto-refund retries	3	3	1
Marketplace Slot Compliance System	Central dashboard for slot tracking, carrier alerts, reattempts, and PO-level consolidation	3	2	1
Box Size Repository & Warehouse Setup	Central repository for brand-defined box dimensions and warehouse fulfillment locations	2	2	1
Unified Multi-System Connectivity	Connects storefronts, carriers, WMS, OMS, ERPs, comms, and payment platforms	2	3	1
Dynamic Fulfillment Routing	Routes orders to optimal warehouse using shipment data, automates pickup scheduling	3	2	1
Delivery Performance & Insights Center	Granular reports: hub-level visibility, carrier performance, NPS, cost breakdown, returns analysis	2	2	1
Invoice Reconciliation Engine	Automatically audits carrier invoices against actual shipping weight data, discrepancy detection	3	2	1

** Instructions:

Column 1: Name of the Feature
Column 2: Description of the feature
Column 3: Brand 1 details
Column 4: Brand 2 details
Column 5: Brand 3 details

Note: Column 3, 4 and 5 will accept value only "1" or "2" or "3". Column 5 will be there if there two external brands are considered. Otherwise Column 3 will be "Other" and Column 4 will be "Clickpost".

1 -> Advanced

2 -> Intermediate

3 -> Limited

	Easyship	Shiprocket	ClickPost

Easyship

Shiprocket

ClickPost

Who is the Final Winner?

The Answer is ClickPost is Scalable, ROI-Focused Growth

Easyship, Shiprocket, and ClickPost serve distinct business needs across the shipping lifecycle—each built for a different stage of growth.

Easyship is ideal for brands prioritizing cross-border commerce. With access to pre-negotiated international carrier rates, built-in tax and duty calculators, and multi-origin shipping support, it simplifies global logistics. It suits scaling D2C brands seeking a smoother entry into international markets without building deep tech infrastructure.

Shiprocket, on the other hand, focuses on domestic eCommerce in India, offering logistics, packaging, and order fulfillment bundled into a unified stack. With basic automation, prepaid/postpaid options, and WhatsApp-focused post-purchase touchpoints, it’s best suited for small to mid-sized businesses looking for affordability and operational simplicity. It's often the first platform Indian D2C sellers onboard before outgrowing its constraints.

In contrast, ClickPost stands apart from the two as a platform built for fast-scaling and enterprise brands. With robust APIs, AI-powered delay prediction, failed delivery resolution, industry benchmarking, and return-to-exchange conversion workflows, it offers granular control with precision. Its deep WMS/OMS/ERP integrations, and compatibility with 30+ storefronts, and 550+ carrier builds supports scalability across multiple platforms.

With a hyper-personalized communication suite via email, WhatsApp, and IVRS, ClickPost lowers 76% of customer inquiries, meets 93% of customers’ post-purcase expectations, and saves 30% of logistics costs with intelligent carrier allocation and deep logistics insights. Additionally, its returns management suite successfully converts 54% of returns to exchanges while retaining 40% of revenue as store credit or gift cards. It is ideal for brands seeking ROI-aligned growth without compromising on operational depth or user experience.

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Frequently asked questions (FAQ's)

Which platform—Easyship, Shiprocket, or ClickPost—offers broader geographic coverage for shipments?

All three platforms offer different levels of global shipping network. Easyship offers serviceability with 250+ carriers and localized fulfillment centers while Shiprocket primarily targets domestic Indian deliveries, with growing international options. ClickPost connects with 550+ global carriers, including 100+ return experts, quick commerce companies, and B2B shipping providers, ensuring broader coverage with 1-day carrier onboarding.

To what extent can merchants customize API integrations and automate workflows using Easyship, Shiprocket, and ClickPost?

Shiprocket offers standard APIs for order processing and catalog syncing, however they have limited customizations. Easyship supports better automation with shipping rules, tax calculation, and checkout integrations. ClickPost provides extensive API+webhook access for automating tracking, returns, label generation, serviceability, and routing. It enables custom integrations within 2–8 weeks across ERPs, OMS, WMS, and storefronts.

When optimizing carrier allocation, what approaches do Easyship, Shiprocket, and ClickPost employ?

Easyship uses pre-built rules for comparing delivery speed and pricing. However, it doesn’t support carrier selection based on business defined rules. Shiprocket automates allocation using basic logic and courier rankings. ClickPost enables granular configuration using carrier performance data (RTO rates, on-time delivery, SLA breach etc.), auto assigned rules, and ML-driven weighted parameter computation following 7-day recent performance data to select the best carrier.

What unique insights and analytics capabilities are offered by Easyship, Shiprocket, and ClickPost respectively?

Easyship offers shipment-level insights and duty calculators. Shiprocket provides dashboards on delivery performance and RTO. ClickPost delivers deep analytics with 20+ reports specifying carrier performance breakdowns, delivery exceptions, return volume by reason, NPS engagement, and hub-level metrics—across interactive dashboards with exportable, decision-ready reports.

Pricing structures and discounts can differ greatly; how do these platforms compare in terms of transparency and value?

Each platform structures pricing differently, benefiting brands at various growth stages. Easyship offers tier-based plans with access to pre-negotiated carrier rates. Shiprocket uses a slab model, but core features like EDD, returns, and post-purchase are often paywalled. ClickPost provides transparent, modular pricing—no hidden fees, with bundled features and ROI-led customization for scaling operations.

Trusted by 450+ global brands

A Quick Comparison Between Easyship and Shiprocket, and How ClickPost Compares to Both

Who is the Final Winner?

Streamline your shipping experience with ClickPost