Top ShipWorks Competitors and Alternatives
A good shipping journey starts with shipping software. It assists e-commerce businesses in managing their shipping operations and tracking deliveries. Many shipping solutions are available in the market. Online retailers can choose among them as per their needs. One such shipping management platform is ShipWorks.
Shipworks help online sellers to manage and automate the shipment process. Its competitors and alternatives also have advanced shipping functionalities. E-commerce stores must look out for these shipping platforms to scale their businesses.
In this blog, we'll introduce you to some of the best ShipWorks competitors and alternatives so that you can choose the right shipping solution for your business.
2) What is ShipWorks?
ShipWorks is a warehouse and inventory management software that helps e-commerce businesses of every size to ship smarter, streamline the shipment process and manage shipping costs. This cloud-based solution offers adaptive features to ship timely and safely. Some of its features are:
ShipWorks integrates with multiple shopping carts, carriers and marketplaces and lets online merchants compare shipping rates and services.
It automates shipping tasks and builds custom workflows.
The platform offers insurance on shipments and a discount of 88% on shipping rates.
ShipWorks provide customer support via unlimited and free phone calls, chat and email.
It reduces human errors and manual processing to save money and time.
3) Top 10 ShipWorks Competitors and Alternatives
In this section, we have listed and compared the shipping functionalities of several shipping platforms. We hope this list will help you find suitable software for your business.
ClickPost is a global shipping management platform for e-commerce companies. The software offers logistics solutions to help online sellers expand their businesses. With ClickPost 250+ storefronts, WMS, carriers and marketplaces, e-commerce business owners can reach 200+ countries.
The platform provides various shipping services such as returns management, COD reconciliation, NDR management, Shopify returns, tracking management, SLA management, etc. ClickPost NDR management system enables e-commerce stores to identify and solve delivery exceptions and reduce RTO%.
The customised returns portal allows customers to place returns online and manage cancellations, exchanges and refunds. The platform's unified tracking dashboard provides detailed and real-time delivery status to customers and users via WhatsApp, SMS and email. These advanced features of ClickPost make it a solid ShipWorks competitor.
WeSupplyLabs is an order and shipping management software that delivers an amazing post-purchase experience through its services. It connects store owners to 100+ carriers to ensure fast, smooth and safe deliveries. WeSupplyLabs' tracking management system track orders and send notifications to customers.
The platform also offers the option of a self-service return using which consumers can make returns easily. Its in-store and curbside pickup service improves delivery processes, sends parcels to a predetermined destination and increases brand awareness. WeSupplyLabs provides estimated delivery dates of orders and analytics reports to users to enhance the shipment process.
MetaPack is a cloud-based shipping management platform that empowers e-commerce retailers to provide a personalised shipping experience to online shoppers and generate customer loyalty. The platform is integrated with 350,000+ storage facilities and 400+ courier partners worldwide. MetaPack's tracking management software tracks order in real time and reduce WISMO calls. Moreover, the platform offers other services, such as label creation, customs documentation support, self-return option and reports and analytics. MetaPack focuses on helping e-commerce businesses to grow and providing shipping services at affordable rates.
Cin7 is a cloud-based inventory management platform that provides logistics solutions to small and large businesses. These solutions help them to streamline their shipment process and enhance their bottom lines. The software has integrations with 700+ payment channels, ERPS, carriers, warehouses, e-commerce platforms, POS, etc. Cin7 provides online sellers with complete insights into their inventory levels so that they can make more informed decisions regarding their services. Amazon vendors can avail of the platform's Fulfilment by Amazon (FBA) and Amazon Direct Fulfilment services. Online merchants looking for inventory management must consider Cin7 as the best ShipWorks alternative.
2Ship is a transportation management platform that offers the best shipping price by comparing rates and reducing shipping expenses. It connects e-commerce stores with 500+ carriers to make the shipping faster and cost-efficient. The platform helps online sellers to generate shipping labels, landing bills, distribution reports and custom invoices. Using its branded tracking page, consumers can track their shipments and get tracking updates immediately. 2Ship's other services include cross-border consolidations, returns management and policy reinforcement.
Shipwire is a cloud-based order fulfilment software for e-commerce retailers and brands. Its logistics services help these retailers grow sales, improve customers' post-purchase experience and expand into new markets. The platform's global network of warehouses uses advanced technology to optimise the order fulfilment process. Shipwire's cross-border solutions automate the complexities of international shipping. The platform warehouses connect you with other online retailers via API or EDI to fulfil their B2B wholesale orders. Shipwire's other 3PL services are marketplace fulfilment, reverse logistics, dropshipping and transportation management.
SkuNexus is a shipping management software that streamlines shipping operations from start to end. This all-in-one platform manages inventory, warehousing and order fulfilment processes. Its inventory management system provides complete visibility across all locations and channels. Shipwire integrates with 200+ carriers, shopping carts, marketplaces and POS systems to enable online sellers to rate shop. With the platform's warehouse management system, e-commerce businesses can optimise warehouses with comprehensive integrations and pick-and-pack lists. These SkuNexus' features make it a perfect ShipWorks competitor.
PostalMate is a windows application developed for retail pack and ship centres. This one-stop shipping solution helps e-commerce businesses to grow and expand globally. PostalMate's single-site solutions are for ship centres and rate packs. These solutions include multi-carrier shipping, comprehensive packing, integration with QuickBooks and inbound and drop-off package management. Its enterprise solutions are for corporate retail stores. These solutions are pick-ups, drop-offs, centralised analytics and customer self-serve kiosk capability.
Ecomdash is a cloud-based order fulfilment and inventory management software that allows e-commerce retailers to manage their online sales channels via one application. This software is designed for small to mid-sized businesses. It offers website builder tools to develop amazing and attractive websites for your stores. Ecomdash handles multichannel inventory and provides real-time inventory updates. With this software, online merchants can integrate with multiple marketplaces like Shopify and eBay. They can also create unlimited product lists and track SKUs. Ecomdash provides end-to-end logistics support to e-commerce companies.
LateShipment is a SaaS-based shipping management software that aims to deliver a satisfactory post-purchase experience to customers. It makes last-mile logistics as efficient as possible. The platform integrates with 45+ leading e-commerce platforms, courier partners, CRMs and order management systems. LateShipment's personalised tracking page enables users and customers to track their orders. Its returns portal automates returns easily and offers self-service return options to customers. The platform ensures that the products delivered are audited for damages or losses.
4) How to Choose the Best ShipWorks Competitors and Alternatives?
Several factors help e-commerce companies to find the right ShipWorks competitors and alternatives for their businesses. Some of these factors are discussed below:
4.1) Price of the software
Online merchants must consider their budget when choosing shipping software. The software you select must be cheaper and offer shipping services at affordable rates. Collaborating with a logistics platform should financially benefit your business. E-commerce retailers should list their requirements and check whether the shipping platforms can fulfil these at lower and more competitive rates.
4.2) Tracking management system
To maintain and increase customer loyalty and engagement, shipping software must have a customised order-tracking management system. The system helps to enhance shipping efficiency by lowering delivery exceptions and reducing RTOs. ShipWorks' alternatives with a branded tracking page send live tracking notifications to customers via SMS or email.
4.3) Shipment Insurance
Through shipment insurance, shipping platforms offer protection to e-commerce companies for any losses caused on the parcels and packages during transit. This service allows customers to be reimbursed if their shipments are lost, damaged or stolen. Shipment Insurance ensures the safety of the products during the shipment process. Hence, the ShipWorks alternative must provide insurance on shipments.
4.4) Customer support
Customer satisfaction is a must to scale an e-commerce business. E-commerce companies with dedicated customer support teams ensure that their customers remain happy and satisfied. This team helps to resolve technical issues, glitches or software bugs. Customers can discuss their queries with this team via calls, emails or messages.
4.5) Delivery exception management
Delivery exceptions disturb the supply chain. These occur when shipments are stuck, lost or delivered to the wrong destinations. Delivery exceptions lead to the creation of non-delivery reports (NDRs). Shipping software with a delivery exception or NDR management system helps e-commerce stores to handle these reports. It provides communication channels between consumers and sellers to resolve NDR issues.
5) Final Words
By now you know the features of ShipWorks and its alternatives and the factors that help to select an appropriate shipping software. It's up to online sellers which shipping platform they should choose that will help them to overcome the challenges of the shipment process. Hence, shipping platforms like ClickPost, MetaPack, 2Ship, Cin7, etc., assist e-commerce businesses to automate and streamline shipping operations and provide a better post-purchase customer experience. We hope this blog post will guide you throughout the shipping software selection process.
6.1) What is the best ShipWorks competitor?
A lot of shipping solutions offer similar services to ShipWorks. These solutions include ClickPost, 2Ship, WeSupplyLabs, Shipwire, PostalMate, etc. You can go through the features of these shipping options to find which among these suits your shipping needs.
6.2) When should I look for ShipWorks alternatives?
E-commerce stores should start looking for ShipWorks alternatives if their existing shipping software is not helping them grow. They should consider other shipping platforms to offer high-quality services, satisfactory customer experience and expand businesses globally.