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ClickPost Returns Management Software

Stop losing 30% of your revenue
to terrible returns experiences

Automate your returns, slash processing time, and use AI-powered nudges to turn returns into exchanges. The result? Happier customers, more sales, and a healthier bottom line

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4.7 G2 Rating
Trusted by 450+ global brands
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With ClickPost’s real time tracking, customers receive timely updates, significantly reducing WISMO Queries and helping us improve our post purchase experience.

ClickPost’s team were experts in their systems and integrated seamlessly with ours. They proactively resolved every issue, ensuring a smooth experience.

Returns Killing Your Business?

Let ClickPost help you to breakout from the endless loop of messy returns

Returns Killing Your Business Returns Killing Your Business - Mobile
ClickPost directly improves your bottom line
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54%
Returns Converted to Exchanges
39%
Higher Value 
Exchanges
40%
Revenue Retained 
via Store Credits

With ClickPost, Win With Exchanges

Advantage Exchange
Do Not Miss An Opportunity To Convert
  • Retain customers with hyper-personalized exchange nudges
  • Boost Revenue with exchanges for size, colour, or style, right on your Shopify site
  • Simplify reconciliation by automating exchange price variance adjustments
Start Revenue Retention
The Returns Revolution
Less Manual Efforts, More Peace of Mind
  • Automate refunds, offer gift cards or discounts as alternates
  • Gain flexibility, trigger refunds at your preferred RTO milestone
  • Reduce queries by 60% with Real-time tracking for you and your customers
Start Revenue Retention

Your Policy, Your Way

AI Identifies your loyalists - Icon

Personalize your policy

Configure your own return windows. Set preferred eligibility criteria.
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Optimize for your business

Use powerful returns analytics. Uncover hidden patterns, identify areas for improvement.
All the Integrations You Need. One Powerful Platform

Leading Carriers, Shopfronts, WMS, ERP, OMS

Shopify - Fit
Increff - Fit
SAP
Vinculum - Fit
Shiphero - Fit
Woo Commerce - Fit
Dukaan - Fit
Magento - Fit
Capillary - Fit
UPS - Fit
Delhivery - Fit
Bluedart - Fit
Effortless Returns that Boost Loyalty
Less Clicks, Smooth Flow
A low-friction, on-brand experience that delights your customers
Keep Them Informed
Real-time tracking updates over multiple channels
Earn Their Trust
High confident purchases knowing they can return or exchange with ease
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Returns that drive Retention
Discover how the most loved brands grow with ClickPost
Talk to our experts
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Frequently asked questions

Everything you need to know about ClickPost’s Returns & Exchanges

What features does ClickPost’s Returns & Exchanges Management Solution offer?

ClickPost simplifies returns and exchanges with a fully customizable self-serve portal, real-time tracking, and multi-channel notifications. It enables automated refunds, 360-degree exchange solutions (including managing exchange price variance), and personalized exchange nudges to drive conversions. Brands can set custom return policies or create new ones using ClickPost’s advanced configurations. Shopify stores can also seamlessly enable catalog-wide exchanges with ClickPost.

How does ClickPost improve customer experience during returns?

ClickPost makes returns simple and fast with a self-serve portal, real-time tracking, automated notifications on multiple channels, and admin support for quick resolutions - turning returns into a retention opportunity.

How does ClickPost reduce revenue loss from returns?

By promoting exchanges over refunds with hyper personalized nudges, offering catalog wide exchanges, customising return windows and optimizing policies backed by data, ClickPost helps brands retain revenue while reducing operational strains. Furthermore, Brands can offer in-store credits as an option to process refunds.

Can the returns portal be customized to match our brand?

Yes! ClickPost’s white-labeled returns and exchanges portal allows brands to customize the UI, offer return and exchange options in a single view, and enables policy personalization, ensuring a hassle free and branded customer experience.
Top-notch security certifications
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SOC 2
SOC 2 standards for worry-free data security
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GDPR
Compliant with data security & privacy
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ISO 27001
Internationally certified for information security
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ISO 27701
Utmost user privacy for safety of users