Looking for Shippo Competitors and Alternatives?

Here's an unbiased comparison of Best Competitors & Alternatives to Shippo across 12 objective parameters.


 

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Best Shippo Competitors And Alternatives

 

Parameters Narvar ClickPost Shippo Shipstation WeSupplyLabs ParcelPerform
Branded Tracking Page
Advanced
Advanced
Intermediate
Basic
Basic
Intermediate
Cross-selling during tracking
Basic
Advanced
Intermediate
Intermediate
Intermediate
Basic
Tracking updates to customers
SMS, Email, Whatsapp
SMS, WhatsApp, Email
Email
Email, SMS
Email, SMS
Email, SMS, Webhooks
Returns Management
Intermediate
Advanced
No
Intermediate
Intermediate
No
Shipping Delay Management
Basic
Advanced
No
No
No
No
Integrated tracking dashboard
Yes
Yes
No
Yes
No
No
Failed deliveries Management
No
Yes
No
No
No
No
Provides shipping rates
No
No
Yes
Yes
No
No
Analytics
Yes
Yes
No
No
Yes
Yes
Delivery Date Prediction
Yes
Yes
No
No
Yes
No
Multi-carrier integration
Yes
Yes
Yes
Yes
Yes
Yes

 

 

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Top 10 Best Shippo Competitors and Alternatives [2021 Updated List]

 

1) ClickPost

Overview: 

ClickPost is a leading expert in logistics and supply chain management making it a highly-favored shipping software for ecommerce businesses. ClickPost aims to optimise shipping operations, enhance the post-purchase experience and streamline end-to-end logistics.

Features: 

- Over 150+ carriers to integrate with, plus new integrations in record speed, as well as marketplace and storefront integrations.

- A unified dashboard for viewing, tracking and managing all your orders across all your integrated carriers.  

- One API integration that handles order creation, waybill generation, shipping label printing and order preparation. 

- Dual API integrations that ensure all tracking updates are sent in real-time to customers.

- Tracking updates are sent via a branded tracking page that offers intelligent product recommendations as well as SMS, email and Whatsapp.

- Shipping exceptions are auto-resolved with a streamlined NDR management protocol.  

Pros: In addition to an easily navigated platform, ClickPost also offers the fastest carrier integrations on the market. 

Cons: Large and medium enterprises alone can get the most benefit using ClickPost.   

 

2) ShipStation 

Overview:

ShipStation is an American multi-carrier integration shipping software. It helps with carrier management and inventory management in addition to integration.

Features:

- Over 70 different carriers and platforms to integrate with.  

- Ensures easy appraisal of stocks using multi-channel inventory synchronisation methods. 

- Provides discounted shipping rates for shipping labels and bulk shipping label printing. 

- Displays order tracking updates on a branded tracking page.

- Enables shipping labels and returns portal to be customised and branded.   

Pros: ShipStation makes stock appraisal and inventory management an easy task.   

Cons: Users report numerous glitches while using ShipStation’s platform with minimal support.   

 

3) ParcelPerform 

Overview: 

ParcelPerform is a shipping software operational in the US that helps ecommerce businesses manage data as well as perform order tracking functions.

Features:

- Over 600 Integrations with various global carriers and ecommerce partner platforms

- Tracking notifications are provided to customers via email and SMS updates as well as on a branded tracking page.

- Customer Queries are more efficiently dealt with using a customer service toolkit.    

- Analytics reports are provided regularly to ensure shipping performance is monitored and improved.   

Pros: ParcelPerform is excellent at helping ecommerce businesses reduce WISMO calls and improve responsiveness to carriers.  

Cons: ParcelPerform is known for having a glitchy platform that is difficult for large enterprises to use.    

 

4) Narvar 

Overview: 

Narvar is an extremely well-known shipping management software that helps ecommerce businesses in the US provide a better post-purchase experience for customers.

Features:

- Over 350 integrations with carriers, selling channels, storefronts and other ecommerce partner platforms. 

- Order tracking updates sent automatically via SMS, email and branded tracking page to customers. 

- Offers a customisable returns portal for managing returns and exchange requests.  

- Offers Concierge Services, enabling orders to be delivered at concierge centers of the customer's choice.   

Pros: Narvar enables greater customization options for returns and the use of concierge services.

Cons: Narvar does not provide tracking updates in real-time which is highly disadvantageous.    

 

5) WeSupplyLabs 

Overview: 

WeSupplyLabs is a company that provides shipping software for ecommerce businesses and is based out of Philadelphia. It ensures the automation of shipping functions. 

Features:

- Over 100 integrations with carriers, storefronts, and ecommerce support platforms. 

- Automated tracking notifications and estimated delivery date shared with customers.  

- Enables use of a branded tracking page in addition to a branded returns portal. 

- Customers can opt for either curbside pick up or store pickup. 

Pros: WeSupplyLabs helps to improve customer experience through careful branding of portals

Cons: Integrations with carriers through WeSupplyLabs are extremely slow. 

 

6) EasyShip

Overview: 

EasyShip provides software for shipping management that provides discounted shipping rates and helps in order management.

Features:

- Over 250 Integrations with global carriers, selling channels and marketplaces

- Lets you compare shipping rates before selecting a cost-effective carrier for an order. 

- Checkout conversions are increased with the help of dynamic checkout rates. 

- Provides a single platform for printing shipping labels as well as managing and tracking orders. 

Pros: EasyShip provides a simple and easily-navigable website for order management.

Cons: In the case of large order volumes, EasyShip’s platform has technical limitations.   

 

7) Convey

Overview:

Convey is a shipping management software based out of the US that enables better predictive analysis to improve customer experience and multicarrier integration.

Features: 

- Multiple integrations with global carriers and ecommerce partners   

- Estimated delivery date can be predicted and then displayed to customers on the ecommerce platform.  

- Tracking notifications are automatically pushed to customers when updated

- Shipping operations are regularly optimized through predictive analytics.  

Pros: Response times to queries can be improved through Convey’s predictive analysis

Cons: Shipping exceptions management and branding are not the focuses of Convey.

8)AfterShip

 

9)MetaPack

 

10)EasyPost

 

11)ShipRocket

 

12)Shipkaro

 

FAQs on Shippo and Its Alternatives & Competitors

 

1. Which is the best Shippo Competitor?

Answer: Shippo is just one out of many eCommerce shipping software that automates shipping processes. If choosing the best Shippo alternatives and competitors, the top names in the list are 1) ClickPost, 2) Narvar, 3) Convey, 4) Aftership, 5) ShipStation, and 6) WeSupplyLabs. ClickPost and Convoy are the best alternatives when it comes to post-purchase customer experience and visibility tracking. Hope on WeSupplyLabs if you’re looking for shipping operation optimization, while cost-effective logistics is the forte of ShipStation.

 

2. How to choose the best Shippo Alternative?

Answer: These four points will make it easy to understand the criteria for choosing the best Shippo alternative. The logistics platform's serviceability is the first feature. It relates to the functioning region of the shipping software as well as the maximum number of orders it can process. Second, thoroughly examine all of the software's shipping and logistics services with your company's needs. The software's visibility, or the speed with which tracking notifications are received and shared with clients, is the third factor to examine. Lastly, there's the price. The platform's price should take into account all the benefits of the platform's mix of services.

 

3. What Is Shippo?

Answer: Shippo is a SaaS (Software As a Service) company that provides shipping management and multi-carrier integration software to ecommerce businesses. There are over 85 different carriers that can be integrated with Shippo. Through this app, shipping labels can be printed and shipping rates of different carriers can be compared so that cost-effective carriers can be selected for each order. A branded tracking page and regular tracking updates are provided to customers automatically through email. It also provides customs clearance services and estimated delivery dates.

 

4. Which is the best Shippo alternative?

Answer: There are a variety of companies that provide logistics services. Shippo is known specifically for providing logistics and shipping software services. There are numerous Shippo alternatives that provide the same solutions and many others. The Shippo alternatives most frequently used by ecommerce enterprises are ClickPost, Narvar, Aftership, WeSupplyLabs and ParcelPerform. All of these companies provide a different range of software and tech services specifically designed to improve shipping operations. While Shippo specialises in providing discounted shipping rates and automation, the other companies listed may provide services like.

 

5. What are the criteria for selecting the best Shippo alternative?

Answer: Given that there are many choices available when it comes to looking for a Shippo alternative, it’s absolutely vital to keep in mind these basic criteria when making your selection.

The first thing you need to look at is serviceability, i.e, the capability of that Shippo alternative to handle the volume of orders you ship within the regions you service.  

After this, you’d want to take a look at the specific shipping services they offer and whether or not they meet your business needs. These services could be around shipping optimisation, post-purchase customer experience or data.

Next, you need to look at the tracking visibility provided to you by the software. While automation can go a long way in optimizing your shipping functions, real-time tracking visibility is an absolute must.  

The last thing you need to look at is the cost of the software and weigh that against your budget. This cost should be inclusive of a variety of services and your budget should include any potential savings you stand to earn from use of the Shippo Alternative. 

 

6. How do you track an order with Shippo?

Answer: Shippo enables you to integrate with multiple carriers at once. Once integration has been completed, you can track the order with Shippo using the designated identification code of the order. When entered into the Shippo Tracking page, the order, its status and other details are all displayed.

 

7. Why do people shift from Shippo to other alternatives?

Answer: Why people shift from Shippo to other alternatives is usually because they are experiencing a peak in their growth and are looking to upgrade their services for customers. These usually include services focussed around real-time courier tracking, post-purchase customer experience and shipping operations optimisation. Many Shippo alternatives focus on different areas of shipping, with some providing a wider range of specialised services. These specialty services are why most ecommerce businesses switch to Shippo Alternatives. 

 

8. When should I start looking for Shippo alternatives?

Answer: At the end of the day, ecommerce businesses are always looking to grow. But it isn’t unheard of to reach a pinnacle in the way you provide services to your customers. The best time to start looking for a Shippo alternative is when your order volumes have stopped growing but your customer experience is starting to take a dip. At this point of time, you need a Shippo alternative that provides more holistic services that go beyond order fulfillment and enable you to customize the experience for each customer as well as deal with issues in post-purchase customer experience. This means dealing with shipping exceptions and return exceptions, handling delays, and getting actionable insights to improve and optimise shipping operations.

Software Founded in Headquarter Founder Employees Location Served Revenue
ClickPost 2015 India Naman Vijay, Prashant Gupta 100+ U.S.A, UK, India, Canada, Australia, Japan, etc. $2.4M
ShipStation 2011 Austin, Texas Jason Hodges, Byron Weir 270+ U.S., Canada, Australia, and the UK $39.9M
ParcelPerform 2013 Singapore Arne Jeroschewski 110 Singapore, Vietnam, Germany $8.7M
Narvar 2012 San Mateo, CA Amit Sharma 312 North America, Europe, India $38.6M
WeSupplyLabs 2008 Pennsylvania, US Dragos Rus, Virgil Ghic 50 United States, UK, India, Japan N/A
Easyship 2014 New York, US Tommaso Tamburnotti, Augustin Ceyrac 130+
AU,CA,FR,GE,HK,NL,SG,U.S.A
$18.1M
Convey 2013 Austin,TX Carson Krieg, Jenny Bebout, Dan Bebout, Rob Taylor 100 US, United Kingdom, India, Japan $14.5M

 

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