Sign In
Book a demo
Sign In
Book a demo

Deliveries Shouldn't Fail. Parth, our AI Agent Rescues them.

  • 40 % Reduced
    RTOs
  • 75 % Lower
    Support Load
Parth AI-1

Trusted by 450+ global brands

PUMA - SVG - 50
Walmart - SVG - 50 - V2
Oriflame - SVG - 50
Adidas - SVG - 50
Herbalife - SVG - 50
Birkenstock - SVG - 50
Sotheby - SVG - 50
The Body Shop - SVG - 50

Automate 90% of your failed delivery resolutions

With intelligent automation and unparalleled insights, ClickPost’s NDR Management 

Suite maximizes your delivery success rates

Lottie_NDR_Flow_00016
Conversion Boosting NDR Journeys
Calculate your ROI
Talk to our experts
  • Kapiva - Testimonial Image
    ClickPost helps me proactively reduce RTOs and improve customer experience. ClickPost provided the tracking page and WhatsApp integrations were already done. We didn't have to lift a finger.
    Mayank Jain- Kapiva

    Mayank Jain

    Product Manager, Kapiva

    Read Success Story
  • MyMuse
    ClickPost's AI voice agent Parth is solely dedicated to managing our NDR resolutions. My team can now
focus on core strategic initiatives.
    Sharad Narayanan

    Sharad Narayanan

    Operations Lead, MyMuse

    Read Success Story

Prevent costly RTOs from eating into your margins

ClickPost helps you build smart exception workflows that increase conversions while delighting customers.

Parth AI that speaks human - Banner
Parth: AI that speaks human
  • fi_10398030 Instant Resolution: Real-time customer engagement
  • fi_14697587 (1) Multilingual Fluency: Effortless communication across languages
  • fi_2068695 Adaptive Intelligence: Learns, optimizes, and deliversstrategic insights
Talk to Parth
NDR journey builder Automation tailored for you - Banner
NDR journey builder: Automation tailored for you
  • fi_2285485 Deploy quickly in just three intuitive steps.
  • fi_5538550 Personalize communications by carrier, undelivered reasons, and customer types.
  • fi_3585790 Easily integrates with your existing technology stack.
  • fi_4882406 Monitor all NDR cases and performance from a single dashboard.
Connect with us
AI-powered insights Make NDRs a thing of the past - Banner
AI powered insights for faster NDR resolutions
  • fi_4478524 Pinpoint exactly where your NDR journeys excel or require refinement.
  • fi_1357051 Intelligent Recommendations highlight top-performing and underperforming KPIs.
  • fi_2356891 Leverage insights to refine communication flows and proactively reduce failed deliveries.
Learn more
All the integrations you need, 

one powerful platform
Shopify - Fit
Increff - Fit
SAP
Vinculum - Fit
Shiphero - Fit
Woo Commerce - Fit
Dukaan - Fit
Magento - Fit
Capillary - Fit
UPS-svg
Delhivery - Fit
Bluedart - Fit

ClickPost NDR Management: The Industry Standard

Traditional manual management
Manual tracking across courier dashboards
Inconsistent courier remarks and manual sorting
Ops teams manually call or message customers
Responses tracked in Excel or not at all
Courier follow-ups done via manual mails
No visibility into what's working or failing
High ops load, slow response cycles
Poor and delayed customer experience
Frequent RTOs due to missed feedback
ClickPost NDR Management
Real-time auto-detection of all failed deliveries
Al-led bucketing into standardized failure reasons
Automated, multi-level communication (WA, SMS, AI calls)
Live customer replies and centralized fallback mechanisms
Automated API updates and scheduled courier reports
Deep NDR analytics with LLM-driven insights
Scalable across thousands of shipments
Fast, personalized communication that drives re-attempts
40% lower RTOs via proactive alerts and courier nudges

Frequently asked questions

How does ClickPost reduce the impact of undelivered e-commerce orders?

Every failed delivery triggers an automated loop - immediate customer outreach, structured feedback capture, and real-time API or report hand-off to the carrier, so deliveries stay in motion instead of returning to origin.

What is Parth, and how does it improve delivery success?

ClickPost’s intelligent AI voice agent resolves failed deliveries in real time. AI-driven, real-time customer calls ensure faster redelivery scheduling. It analyzes failure reasons to optimize carrier selection, reattempt strategies, and future logistics planning

What kind of automation does ClickPost provide for NDRs?

ClickPost’s NDR Management suite auto-handles multi-channel templates, time-based journeys, fallback rules, live carrier APIs, scheduled reports, and a dashboard for instant tracking, reducing dependency on manual calls, spreadsheets, and ticket triage.

What is the setup process for ClickPost’s NDR Management Suite?

Just three guided steps - 1. integrate a communication gateway, 2. add notification templates, and 3. create or import NDR journeys, let most brands go live in a few hours, roughly 5× faster than legacy playbooks.

How fast can ClickPost resolve NDRs compared to traditional methods?

The automated workflows come into play ideally instantly after a shipment is marked undelivered, with follow-up WhatsApp/SMS/AI Calls triggered at the intervals you set (for example, T+60 min, T+120 min). Because feedback is captured and relayed to the carrier in real time through APIs and reports most cases are actioned the same day, reducing support load by 75%.