The MyMuse Playbook: 100% of NDRs Now Managed by Parth AI

The Challenge: When Managing Failed Deliveries Becomes a Full-Time Job

As MyMuse’s orders skyrocketed, so did their RTOs. Their team was trapped in a cycle of manual follow-ups, spending 3 hours daily just managing failed deliveries. This became an operational bottleneck, especially during peak seasons like Valentine’s Day where 30% of the orders became NDRs. 

What MyMuse Needed:

• Bring down the 72 hours NDR resolution time 
• A system that would thrive under the pressure of peak seasons 
• Maintain discretion and uphold their brand's values 

How Parth AI brought a Radical Transformation

Parth AI brought about a strategic transformation within MyMuse’s operations. Parth instantly became a core part of their team, autonomously handling 100% of failed deliveries with a precision no human could match.

Parth resolves 80% of NDRs on the same day

• Human-like conversations to engage customers with empathy
• Parth learns and improves with every interaction, getting smarter and more efficient every day
• My Muse founders listen to Parth's calls daily to better understand resolution strategy