Looking for ShipStation Competitors and Alternatives?

It's not easy to find the best ShipStation alternatives, but our team of experts have done just that. We spoke with leading retailers and reviewed customer feedback before ranking these top 10 ShipStation alternatives for your business!


 

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Best ShipStation Competitors And Alternatives

 

an Objective Comparison of ShipStation with its Alternatives

 

Parameters
ShipStation
ClickPost
Narvar Shippo WeSupplyLabs ParcelPerform
Branded Tracking Page
Basic
Advanced
Advanced
Intermediate
Basic
Intermediate
Cross selling during tracking
Intermediate
Advanced
Basic
Intermediate
Intermediate
Basic
Tracking updates to customers
Email, SMS
SMS, WhatsApp, Email
SMS, WhatsApp, Email
Email
Email, SMS
Email, SMS, Webhooks
Returns Management
Intermediate
Advanced
Intermediate
No
Intermediate
No
Shipping Delay Management
No
Advanced
Basic
No
No
No
Integrated tracking dashboard
Yes
Yes
Yes
No
No
No
Failed deliveries Management
No
Yes
No
No
No
No
Provides shipping rates
Yes
No
No
Yes
No
No
Analytics
No
Yes
Yes
No
Yes
Yes
Delivery Date Prediction
No
Yes
Yes
No
Yes
No
Multi-carrier integration
Yes
Yes
Yes
Yes
Yes
Yes

 

 

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Top 10 Best ShipStation Competitors and Alternatives [2022 Updated List]

 

As an ecommerce company, you already know the importance of having an excellent shipping software on your team. There's so much a shipping software can do that would take us, humans, forever to complete. If you are reading this post, you must be looking for the best ShipStation competitor and alternative in the logistics market to make your business run better.

These inventory management software can fulfill ecommerce orders for high volume shippers and small businesses through multiple channels. So, we'll cut right to the chase and share with you everything that we know about the top 10 shipping software that can easily replace ShipStation. Below, you'll find a concise list of all the shipping software and then some useful tips on how to choose the best one for your business. 

 

1) ClickPost

Overview: 

ClickPost is a globally operational shipping management software that aids in improving the delivery experience and reducing operational costs through tech intervention and smart workflows. 

ClickPost provides automated carrier allocation to choose the best carriers for your particular package. This engine works on various metrics and parameters like the carrier's past performance, serviceability, type of shipment, etc.

As an inventory management software, ClickPost is one of the greatest ShipStation alternatives. ClickPost can also handle warehousing and inventory management. Its remarkable predictive date feature helps businesses mold customer expectations accordingly. ClickPost's multi-carrier integration feature can help you ship with numerous carriers at once. If you don't see your preferred shipping carriers among ClickPost's list, they can also integrate with them on your behalf within a day at no additional cost. You'll find more about the differences between ClickPost and ShipStation, at our ShipStation Vs. ClickPost comparison article!

Features: 

  • ClickPost instantly connects your store to 150+ shipping carriers, online storefronts, shopping carts, multiple sales channels, and virtual marketplaces.

  • A simple shipping API to carry out the processes of order creation, AWB generation, shipping label printing, and order pickup, hastening the shipping process.

  • ClickPost's integrated tracking system sends real-time tracking notifications, including order ETA, via SMS, Email, and WhatsApp. 

  • ClickPost also allows online stores to set up a branded tracking page of their own where their customers can track packages. Online retailers can choose to link their social media accounts to increase footfall.

  • ClickPost offers an automated NDR management workflow for auto-resolving shipping exceptions to reduce RTO% and save time.

  • This software offers a unified dashboard for uniform order management across multiple carriers. It can also be used to efficiently manage returns.

  • Provides regular reports on configured data and analytics

  • ClickPost has an excellent returns management system that reduces the rate of returns as well as cut losses from customer churn.

Pros: The ClickPost dashboard provides the fastest carrier integrations and best technical support. Provides free demo.

Cons: ClickPost platform is most suited for large ecommerce companies and not SMBs. Does not offer free trial.

 

2) Shippo 

Overview: 

Shippo provides a multi carrier shipping platform to streamline the supply chain and delivery process through automation. It operates largely in the US. Shippo is available for merchants as well as ecommerce businesses and platforms. It has a huge list of integrations with carriers (USPS, UPS, DHL, FedEx, etc.), multiple selling channels (Shopify, Amazon, WooCommerce, etc.), and fulfillment centers. Shippo allows store owners to compare shipping costs across a plethora of carriers in real-time. This way, you can choose the carrier that fits your budget. It also offers big discounts when using FedEx shipping, USPS shipping, etc. Some of the biggest Shippo competitors are ClickPost and AfterShip. 

Features:

  • Shippo can integrate with 85+ carriers, sales channels like Shopify, and other popular marketplaces for ecommerce orders.

  • Shippo allows businesses to save money with competitive prices and compare carrier rates to find the best discounts on shipping rates once address validation has been completed.

  • Shippo lets you create prepaid shipping labels for new and existing orders, including those that require customs clearances.

  • Receive tracking information via updates through email and a branded tracking page.

  • Display order ETA (Estimated Time of Arrival) to customers

Pros: Shippo provides the most reasonable rates and easy onboarding. 

Cons: Despite low rates, you may still encounter hidden charges with Shippo and minimal support.  

 

3) Narvar 

Overview: 

Narvar is a logistics software platform operating in the US that helps ecommerce businesses create a more memorable and easier post-purchase customer experience. This TMS software gives online shoppers the option to order online and pick up at the store. It provides branded tracking advantages. Narvar provides a seamless returns management experience too. The Narvar system provides automated workflows, and detailed branded tracking notifications.

Features:

  • 350+ carriers and partnered platforms to integrate with.

  • Narvar sends order tracking notifications to customers and displays them on a branded tracking page.

  • Narvar lets you use a customized returns portal for quick and easy exchanges and returns.  

  • Concierge service lets up added locations for order pickup and dropoff.

Pros: You can customize shipping services with more ease using Narvar 

Cons: Delivery tracking notifications with Narvar are not always provided in real-time.  For live order tracking features, try out one of the Narvar alternatives.

 

4) WeSupplyLabs

Overview: 

WeSupplyLabs provides a shipping management platform for ecommerce businesses in the US that need support for customer communications and operational efficiency. You can print labels, validate addresses and manage freight services from a single dashboard.

WeSupplyLabs provides a free demo for anyone interested in their services. WeSupplyLabs also has a control tower that provides regular analytic reports on shipping performance. Entrepreneurs can set various metrics to measure different areas of their business. What's more, their starting price is 0. However, if you're looking to sell to multiple locations, you would be better off with a WeSupplyLabs alternative because its repertoire of carriers is pretty limited.

Features:

  • The WeSupplyLabs software can help you integrate with 100+ carriers and other ecommerce platforms.

  • EDD and tracking notifications are automatically displayed and sent to customers.

  • WeSupplyLabs offers a branded tracking page and a branded returns portal.

  • The software system offers greater delivery options through curbside and store pickups.

Pros: WeSupplyLabs offers services that can greatly improve customer experience

Cons: Carrier integrations are limited with WeSupplyLabs.  

 

5) ParcelPerform 

Overview: 

ParcelPerform is an order and delivery management platform that primarily operates in the US. It provides a wide range of customer communications services. From integrations with numerous carriers and channels to managing inventory and providing inputs on carrier performance, there's not much that ParcelPerform can't do. You get access to a customer service toolkit. It ships with over 600+ carriers. ParcelPerform is available for a free trial. You can even book a free demo to find out more about their services.

Features:

  • 600+ logistics carriers to integrate with.

  • ParcelPerform displays tracking notifications on a branded tracking page and shares them with customers via multiple communication channels.

  • Respond quickly to customer queries using a logistics service tool kit.

  • ParcelPerform has the provision of analytics reports for specified time frames to speed up the existing shipping system.

Pros: With the ParcelPerform software, you can increase response time to customer queries. 

Cons: ParcelPerform experiences technical issues when handling multiple functions.  Some of the ParcelPerform alternatives provide better onboarding and tech support.

 

6) Convey 

Overview: 

Convey is a web-based shipping software solution used by ecommerce companies in America that increases order visibility and improves customer post-purchase experience. Convey helps you solve order issues through better visibility, predictive data analysis, and more. This data-driven platform reduces the need to hire more staff to manage shipping operations, thereby cutting down logistics costs. It can also help with procuring international distributors for overseas orders and supplier management. Go on to their website to book a free demo today. 

Features: 

  • 100+ ecommerce partner networks to integrate with.

  • The Convey software provides near-accurate delivery date estimation for customers.

  • Convey provides automated tracking updates and real-time visibility.

  • Analytics reports were provided based on collected data.

Pros: Responsiveness to customer inquiries can increase with the help of Convey.

Cons: Convey does not help ecommerce businesses with the brand promotion or delivery exceptions management. If RTOs are a main concern for your business, then many one of the Convey competitors will be able to provide you a better service.

 

7) EasyShip

Overview: 

EasyShip is an online shipping software that enables American ecommerce businesses to improve shipping and tracking speeds. EasyShip provides exclusive discounts when shipping with international couriers like FedEx, DHL, USPS mail classes, and UPS. On the other hand, EasyShip's tech support is less than ideal. So, if you're only starting out, may be the EasyShip alternatives will be a better fit.

It also provides global fulfillment with distribution centers located in North America, Europe, Asia, and Australia. With EasyShip you can reduce the cost of international logistics and scale up quickly. It can also help with supplier management. You don't need a free trial with EasyShip, because its starting price is absolutely free.

Features:

  • 250+ carriers and support platforms to integrate with.

  • With EasyShip you can compare shipping rates and discounts for shipping prior to order assignment.

  • Customers get access to dynamic rates at the time of checkout to improve conversion rates.

  • Shipping label generation, order tracking, and scheduled delivery are easily organized.

Pros: Navigating around EasyShip’s dashboard is an easy process. 

Cons: EasyShip does not offer constant technical support as required. 

 

8) Aftership 

Overview: 

AfterShip was started in Hong Kong and operates as a worldwide platform for shipping and tracking services, ensuring ecommerce companies keep customers informed. Aftership is most loved for the superb tracking features it provides. It also has a mobile app that can be downloaded on both android and iOS devices. It is known as the foremost shipment tracking platform for online businesses. Moreover, AfterShip provides one of the best Shopify order tracking apps for Shopify merchants. AfterShip's flagship feature is order tracking, however, many of its other features can be less than ideal. Therefore, if order tracking is your priority then AfterShip is a great alternative. But if you want to focus your view on other shipping services, then the AfterShip alternatives will be a much better option for you.

Features: 

  • This shipping software has 400+ international carriers, selling channels and virtual marketplaces that you can integrate with.

  • AfterShip provides high-speed tracking notifications to improve order visibility to customers.

  • Through a branded tracking page and other communications channels, these notifications are shared with customers. 

  • Analytics reports are provided on a regular basis by AfterShip.

Pros: Ensure more proactive communications with customers through AfterShip. 

Cons: Regular glitches in the platform can slow down fulfillment as limited support is provided. 

 

9) Sorted

Overview:

Sorted is a shipping management software that helps both large and small businesses with inventory management and logistics operations. It's considered to be one of the best alternatives to ShipStation. Sorted provides a multi carrier shipping platform that gives instant access to various shopping carts, order management services, and more. a cloud based platform like Sorted can help ecommerce businesses sort out their supply chain, inventory management and provide better shipping services to customers. Sorted does not always send trigger notifications on stockout

Features:

  • With Sorted, you get to manage all your carriers from a single easy-to-use dashboard.

  • Sorted provides personalized delivery options like - Same day delivery, Next day delivery, On-Demand delivery, etc., depending on the comfort of your customers. Shoppers can also choose the PUDO (Pickup and Drop Off) option to pick up packages from specific locations.

  • Online retailers can print labels directly from the Sorted website.

  • Sorted's automatic returns management system ensures faster return order processing times.

Pros: Sorted is loved for its effective customer support team that is always available to handle customer queries. It's also a great option for high volume shippers.

Cons: The inventory management feature needs some work. It doesn't always send alerts on low stock levels. Some of the Sorted alternatives provide better inventory and warehouse management services. 

 

10) EasyPost

Overview:

EasyPost is an inventory management and shipping software that offers multi carrier shipping benefits to an e-commerce business. It uses a simple shipping API to give you instant access to various courier companies, multiple channels, and shopping carts. EasyPost can oversee your entire order management process and minimize human intervention to speed up the shipping process. If you want to bring more customers to your e-commerce business, EasyPost can help you do that. It's one of the amazing ShipStation alternatives for inventory management. Although EasyPost's address verification API supports delivery to 200+ countries, it may not cover all the addresses in those locations. Therefore, an EasyPost alternative with more extensive reach will help you deliver to more areas. 

Features:

  • This inventory management software gives your ecommerce business instant access to hundreds of sales channels, global carriers, and order management partners.

  • With EasyPost, you can print shipping labels from the comfort of your home or office like FedEx shipping labels, and more.

  • EasyPost offers priority mail discounts up to 74% when shipping with UPS, FedEx, and USPS mail classes.

  • EasyPost's shipping software comes with a comprehensive list of great features that can help track packages, validate addresses and save time and money on the overall shipping process.

Pros: Onboarding and integration with sales channels and other tools in easy.

Cons: Most EasyPost users have had constant complaints around inept customer support. 

 

How to Choose the Best ShipStation Alternatives and Competitors for Your Online Business

 

There are four primary areas to look into when searching through the numerous shipping software alternatives for ShipStation. Keeping these simple tips in mind before selecting your preferred SaaS platform can help you make an informed decision about your business.

1) Serviceability of the Order Management Software

The first thing to consider when looking for a ShipStation alternative is, of course, the serviceability of your chosen logistics platform. Serviceability refers to two things - areas/locations/countries a company delivers to and the number of orders it can handle on a daily or a monthly basis. Only if your preferred software vendor satisfies these 2 criteria should you consider it at all.

Therefore, we suggest, asking these crucial questions first. If you want to reach out to an international audience, it's important to know in advance that your order management software will be able to back you up. Another thing to note is, how helpful this shipping alternative will be when you want to scale up your operations.

 

2) Price of the Shipping Software

Price is another key consideration. If the ShipStation pricing didn't suit your business, then you should look for alternatives that offer similar services without costing as much. The best alternatives are ones that provide a window of free trial. This gives you the opportunity to try it out before finalizing it.

If you want a cost-efficient system for managing your shipping operations, you may be tempted to choose the cheapest options from the list. But beware. In the case of a delivery management software, any hasty decision can be dangerous. Even though money is a factor, you should not let it dictate the decision of which software your business should choose.

Always go through the order management and logistics solutions a company provides and weigh it against its prices. Only by weighing the pros and cons will you arrive at the correct decision.

 

3) Live Order Updates

There's really no need to stress the importance of real-time order updates or live track and trace. Every e-commerce business on the planet knows how eager shoppers are to know the status of their orders. An order management software must maintain full visibility on the transportation of shipments.

Not only does shipment tracking enforce trust and customer loyalty, but it also helps an e-commerce business keep track of how many orders get delayed, stuck in transit, or never reach the destination.

 

4) Unbiased Reviews or Past Record

It's a good idea for all new customers to go through what the previous clients have to say about a company. You may be able to find out everything about a transportation management software's services by surfing through their website. But how do you be sure if they are going provide those services promptly?

This is where customer reviews can help. Going through a couple should give you a fairly decent idea about your chosen logistics provider's service and work ethic. No matter their repertoire of services, mostly negative services indicate that the business does not deliver on its promise.

In such cases, steer clear and save yourself a lot of time and money.

 

5) Warehouse and Inventory Management

Small businesses or even large enterprises may find themselves strapped for space or just at a lack for managing warehousing and inventory on their own. Both these processes take a lot of time and effort and increase the chances of manual errors. A software company, on the other hand, can do this job faster and at much cheaper rates.

Order management tasks like assigning SKUs, sorting items, accepting order requests, and managing inventory at all times becomes much easier with a logistics software. Moreover, it can also handle the printing of shipping labels, postage stamps, etc., over APIs.

 

6) Shipping Insurance

Do you insure your shipments? You may not realize it, but if something happens to your package in transit, you may be able to file a claim and receive compensation. While shipping insurance isn't always necessary, it can be a valuable asset in some cases.

If you are an online seller of valuable goods like premium watches, designer jewelry, shoes, fashion accessories, etc., it may be a good idea to talk to your provider about insurance. Losing even a single one of these tiny easily damaged items can cost you a fortune. Therefore, draw up an insurance plan to safeguard against any such loss, damage, or theft.

 

7) Availability of a Customer Support Team

It's no secret that providing excellent customer care is essential to the success of any ecommerce business. But what many businesses don't realize is just how critical good customer service is to their shipping operations as well.

By providing superior customer care, businesses can create a positive experience for their customers that will keep them coming back - and will also help to ensure smooth and efficient deliveries every time.

Why Companies Need To Shift From ShipStation to ClickPost

Intelligent Carrier Choice

ClickPost uses an AI configured to evaluate multiple carrier parameters including performance-based aspects like RTO% and delays.

Highest Tracking Speeds

ClickPost uses dual API integrations along with webhooks and polling to make sure tracking updates are received in absolute real-time.

Manage Exceptions Smartly

Use ClickPost intelligent workflows to auto-resolve delivery, shipping and return exceptions with carefully calibrated AI and automation.

Instant Access Tech Support

A team of dedicated support professionals from ClickPost are on standby 24/7 to provide technical assistance and training sessions.

Manage Returns Exhaustively

ClickPost has the most holistic returns management portal which enables configurations to measure pickups, exchanges, and exceptions.

Unbeatable Pricing Options

With ClickPost you can select the features most valuable to you for reducing operational costs so you spend only for what you need.

FAQs on ShipStation and Its Competitors and Alternatives

 

1. Which Is The Best ShipStation Alternative?

Answer: ShipStation is a globally operational shipping software. However, if you're looking for greater tech intervention and more intelligent workflows, go with 1) ClickPost, 2) AfterShip, 3) Narvar, 5) Shippo, and 6) WeSupplyLabs. These are the top 5 alternatives to ShipStation that provide an extensive range of logistics services. Some provide similar shipping discounts, while others, such as Aftership and Narvar, provide better visibility tracking. ClickPost additionally provides shipping exception management focusing on after-sales customer experience and brand promotion.

 

2. What Is ShipStation?

Answer: ShipStation is a globally operational shipping software that provides a range of services from discount shipping rates to tracking services. It is a major favorite for growing online businesses that need to enable better customer communications and improve the delivery experience.   

 

3. How Do You Track An Order With ShipStation?

Answer: After onboarding and integrating with ShipStation, each order is created through the ShipStation dashboard. At the time of order creation, a unique shipping ID is assigned to the order. This can be used on the ShipStation dashboard and tracking page to track the status of the order.   

 

4. When Should I Start Looking For ShipStation Alternatives?

Answer: The best time for you to start looking for ShipStation alternatives is when there is a shift in your goals from efficient fulfillment to efficiency in end-to-end delivery operations. While ShipStation offers low shipping rates, more effective services like shipping exceptions management, returns management and proactive customer communications become a priority as your business gains prominence. When you find yourself focussing on customer experience, increased revenue, and brand promotion, it is like the right time to look for an alternative to ShipStation.

Related Posts:-

Software Founded in Headquarter Founder Employees Location Served Revenue
ClickPost 2015 India Naman Vijay, Prashant Gupta 100+ U.S.A, UK, IN, CA, AU, JP, etc. $5M
Shippo 2013 USA Laura Behrens Wu Simon Kreuz Max Diez 260+ U.S.A $64.4M
Narvar 2012 San Mateo, CA Amit Sharma 312 North America, Eu, IN $38.6M
WeSupplyLabs 2008 Pennsylvania, US Dragos Rus, Virgil Ghic 50 US, UK, IN, JP N/A
ParcelPerform 2013 Singapore Arne Jeroschewski 110 SP, VN, GE $8.7M
Convey 2013 Austin,TX Carson Krieg, Jenny Bebout, Dan Bebout, Rob Taylor 100 US, UK, IN, JP $14.5M
Easyship 2014 New York, US Tommaso Tamburnotti, Augustin Ceyrac 130+

AU,CA,FR,GE,HK,NL,SG,U.S.A

$18.1M
Aftership 2011 Hong Kong Teddy Chan, Andrew Chan 120+ United States, United Kingdom, India, Japan $7.5M