Trusted by 450+ global brands
A Quick Comparison of ClickPost and ParcelPanel:
| Post-Purchase Experience Intelligence | Unifies tracking, notifications, and reordering triggers with cross-channel engagement | 1 | 2 |
| Returns Recovery Optimization | Turns return events into exchange opportunities and in-store credit conversion | 1 | 2 |
| Proactive Order Visibility Framework | Provides real-time tracking, all-round carrier performance monitoring, delivery metrics | 1 | 2 |
| Dynamic EDD Prediction | Rule-based and performance-based EDD models, custom-built logic, adjustable date-ranges, EDD-based carrier selection | 1 | 2 |
| Enterprise-Graded Tracking Page Security | Cutting edge: security keys, PII masking, URL customization, domain masking, white labeling | 1 | 2 |
| Delivery Feedback Capture on Tracking Page | Captures customers’ delivery experiences, collects product feedback on tracking portal | 1 | 3 |
| Localized Tracking Experience | Language localization in multiple languages, complete translation support | 1 | 2 |
| Hyperlocal Tracking and Map-Based Visibility | Custom tracking page for deliveries under 4 hours, with rider details, OTPs | 1 | 3 |
| Smart Status Unification | Standardization of carrier statuses, map view for rapid deliveries, pre-defined milestones | 1 | 2 |
| Real-time Tracking Updates | Collaborative use of tracking webhook and API for live order visibility | 1 | 1 |
| Smart Product Recommendations | Using intelligent recommendation engine, highlight features products for cross-selling | 1 | 2 |
| Shipment Insights Intelligence | Easy order lookup, sub-status filters, complete shipping and delivery insights, Proof-of-Delivery | 1 | 1 |
| Proactive Exceptions Monitoring Engine | Proactive alerts for EDD breaches, shipping delays, parcels lost in transit, etc. | 1 | 2 |
| Real-Time Serviceability Validation | Checks zipcode serviceability and offers corresponding EDD | 1 | 3 |
| Flexible Configuration for Returns Automation | Configurable returns eligibility, nested return reasons, SKU exceptions, image validation | 1 | 2 |
| Rule-based Refund Processing | Auto-triggers refunds based on status, retry mechanism, nudges in-store credit and gift card | 1 | 2 |
| Full Catalog Exchange Convenience | Catalog-wide exchanges, supports automatic variant exchanges for colors and sizes | 1 | 3 |
| White-Labeled Tracking Experience | Fully customizable branded tracking portal | 1 | 1 |
| Cross-system Integrated Visibility | Updates all systems on returns, exchanges, refunds, payments across WMS, ERPs, carriers, 3PLs | 1 | 3 |
| Exchange Dispatch Hold Logic | Auto-holds exchange orders until returns are en route, updates inventory to avoid premature fulfillment | 1 | 3 |
| Rule-Based Return Fee Handling | Return charges apply at shipment level, configurable by reason, reconciled during refunds | 1 | 2 |
| Omnichannel Post-Purchase Notifications | Post-purchase notifications on multiple channels, pre-built templates and customizations | 1 | 2 |
| Intelligent Order Routing | Automatic routing to designated warehouses, configurable on order and zip-code level | 1 | 3 |
** Instructions:
- Column 1: Name of the Feature
- Column 2: Description of the feature
- Column 3: Brand 1 details
- Column 4: Brand 2 details
- Column 5: Brand 3 details
Note: Column 3, 4 and 5 will accept value only "1" or "2" or "3". Column 5 will be there if there two external brands are considered. Otherwise Column 3 will be "Other" and Column 4 will be "Clickpost".
1 -> Advanced
2 -> Intermediate
3 -> Limited
.png)
ClickPost
|
ParcelPanel
|
|---|
ClickPost
ParcelPanel