About Malaysia Post
Malaysia Post EMS or Pos Laju is the official express mail service of the Malaysian Postal service. The service handles urgent and quicker deliveries within the Malaysian region. As the service is a part of the official postal service of Malaysia, it can get your orders in every nook and corner of the country at an affordable rate. The postal service has modernized itself to provide more holistic services to cater to the needs of the ecommerce businesses in the region.
The postal service was founded in 1800 to cater to Malaysia's mail and parcel needs. The carrier was established to provide concessional express mail and parcel delivery services. With its headquarters in Kuala Lumpur, the carrier operates in the country through its 926 branches and mini post offices. The company is a publicly traded state-owned company, which allows it to keep its rates low without compromising its quality of services.
The Malaysian Postal service provides three services: Standard, Express, and Retail. The Pos Laju is the express delivery branch of the postal service. According to the shipper's preference, the carrier can provide same-day and next-day deliveries all over the country. It also offers other services like Time-guaranteed deliveries which allow you to deliver on or before a specific date. This service is widely used by ecommerce businesses that deal in the novelty section as they can provide their customer with the same option.
Other carrier services include prepaid and retail parcels, which allow you to collect payments on delivery or online payments, so your customers do not have to bear the burden of shipping costs. With its on-demand pickup services, Pos Laju can also offer door-to-door deliveries. While the postal service provides shipping services at an affordable rate, it does not comprise the quality and value-adding features of their shipping services.
All the express deliveries come with a free pickup service and a track and trace feature. The carrier provides proof of delivery to avoid fake and failed deliveries. To offer better order management to ecommerce businesses, Pos Laju has provided a dashboard with self-service shipment reporting for better insights. Understanding the importance of returns in the ecommerce space, the company can also offer reverse logistics management to its customers. ClickPost has a courier API integration with Pos Laju to facilitate better order creation and delivery management workflow.
