Spring GDS API Integration and Tracking with ClickPost

Yes. ClickPost has a twofold system to extract real-time tracking updates from Spring GDS using webhook and API. It actively nudges the carrier every 120 minutes in case an update isn’t sent on time. ClickPost’s Control Tower is the ideal technology to minutely monitor shipments in different stages: not picked, in-transit, delivered, and exceptions. It informs of delivery or pickup failures, detects lost, damaged, undeliverable parcels to take corrective action.

ClickPost actively monitors missed deliveries and delays for Spring GDS shipments. It sends issue-specific SMS alerts and follows up across WhatsApp, Email, and IVRS at regular intervals to get customer responses. Based on their input, ClickPost triggers automated actions like reattempts by coordinating with the carrier. Each case is tracked through four stages—New, Processed, Mailed, and Closed—on the enterprise dashboard.

ClickPost streamlines logistics operations with Spring GDS by automating shipment creation, label generation, EDD prediction, and real-time tracking through a robust suite of APIs. It intelligently handles delivery exceptions with auto-triggered NDR workflows and customer notifications. Ops teams can monitor SLA adherence, EDD breaches, RTO trends, and turnaround time across shipments, helping them make faster, data-driven decisions while minimizing delays and failed deliveries.

Spring GDS is a global shipping and fulfillment provider founded in 2001 and headquartered in the Netherlands. As part of the PostNL Group, it operates across 12 international offices and delivers to over 190 countries. Designed for eCommerce, it supports fast cross-border shipping and a vast return drop-off network of 120,000+ stores.Its core strengths include international parcel delivery with flexible options, reverse logistics, and efficient border processing. Spring GDS handles parcels up to 20 kg with full tracking across nine statuses, proof of delivery, and a tracked locker service.To ensure a simple and speedy cross-border delivery, Spring GDS offers customs documentation review, VAT and duty payment calculation, and priority clearance for UK-bound shipments.Spring GDS stands out for its competitive rates, integrations with major marketplaces and storefronts, and tailored mail services. It also promotes sustainability through renewable fuels, reusable packaging, and holds an EcoVadis certification.