Ecom Express API Integration Platform

Get Direct integrations with AWB, Shipping label, Tracking, Cancellation, NDR, Returns API of Ecom Express using ClickPost.

 

ABOUT ECOM EXPRESS

Ecom Express offers a leading end-to-end logistics solution to eCommerce businesses. They cover over 27,000 pin codes across 2650 cities, offering express delivery and reverse shipment pick-ups, with a focus on speed, safety and reliability in fulfilling orders nation-wide. 

 

EXPRESS SERVICES

Reliable order pick-up and delivery from warehouses/ sellers to end-customers, and vice versa, using an end-to-end automated system for order tracking. Includes guaranteed last-mile delivery of orders in India within 24 to 72 hours, all round the year including weekends and holidays. Also includes prepaid and COD payment modes.

 

GROUND SERVICES

Tailored for the transportation of large and bulky products that need extra delivery care and precision to ensure a great customer experience, this is a mid-weight express service offered by Ecom Express to eCommerce businesses. 

 

 

 

GLOBAL REVERSE LOGISTICS

Tailor-made solutions on Reverse Logistics, enabled with effective coordination between end-consumers and the business to ensure timely pick-up and delivery of products back to partner establishment within 24 to 72 hours of intimation. Supported by ready-to-ship packaging and includes doorstep quality check.

INTEGRATING WITH ECOM EXPRESS: DIRECT V/S CLICKPOST 

Integration Time

  • Direct: 2-6 weeks

  • Using ClickPost: Immediate go-live

Ongoing API issues

  • Direct: 15-20 per quarter

  • Using ClickPost: 1-2 per quarter

SLA monitoring

  • Direct: Manual

  • Using ClickPost: Automated

 

CLICKPOST API FOR INTEGRATING WITH ECOM EXPRESS

ClickPost already has API integrations with Ecom Express for the complete shipping process.

  • Manifestation and shipping label generation API: Create order on Courier Partner, fetch waybill and shipping label and place pickup request

  • Track Shipment API: Track your shipment using AWB and Courier Partner

  • Cancellation API: Cancel shipment manifested on Courier Partner for faster returns

  • EDD API: Show estimated delivery date for shipments on the order checkout page

  • NDR Action update: Updates the after NDR action directly on courier company’s database

  • Return Webhooks: Track your return shipment using AWB and Courier Partner using webhooks

  • EDD API: Show estimated delivery date for shipments on the order checkout page

  • NDR Action update: Update the courier company on NDR

  • Returns: Track your return shipments using AWB and Courier Partner

View API Documentation

" We went live with 3 new couriers in 1 week using ClickPost - Superfast execution with no technical glitches. Our reach has increased and overall logistics costs have gone down by more than 10%, thanks to ClickPost "
Head of Logistics
Online Apparel Brand

ClickPost integrates with 120+ Carrier Partners

xpressbees fetchr rivigo safexpress indiapost wowexpress aramex ekart dtdc dunzo dotzot Gati dhl bluedart ecomexpress Delhivery Shadowfax Fedex
 

List of E-Commerce Shipping Solutions

View all logistics service providers in India and how ClickPost helps you integrate with them

 

Read More

HOW IT WORKS?

Courier integrations-min

Step 1

Select the courier
Picture2

Step 2

Enter Credentials, Pricing etc.
Unified dashboard

Step 3

Start Generating waybills
 

Why e-commerce companies prefer ClickPost over traditional logistics aggregators?

  • Complete control over Contracts with Logistics Partners
  • No middle-layer - Faster resolution of Shipping queries
  • Complete transparency in courier performance
  • Advanced features to reduce RTO% and automate operations
Courier tracking Dashboard
 

CLICKPOST SOLVES MULTIPLE PROBLEMS BEYOND SHIPPING PARTNER INTEGRATIONS

  • Courier Partner Recommendations: Our logistics intelligence platform comes with a recommendation engine. We help you pick the most suitable courier partner for your orders based on their pickup and delivery performance, payment modes, serviceability, RTO orders and 50+ signals.

  • Engaging post-purchase experience: Keep your customers in the loop with automated order status notifications on email and SMS. Reduce post-purchase anxiety and WISMO calls, and get an opportunity to sell more with customer engagement.

  • Branded tracking pages: Make it easier for shoppers to track their orders. Offer a branded tracking page on your store, customized to match your brand. Upsell, cross-sell, collect feedback and improve your NPS score on the page.

  • Automated NDR flow: With an automated NDR flow, we help you reduce RTO by almost 9%. Get insights into shopper preference and gather feedback in real-time to prevent order delays and post-purchase regret.

  • Hassle-Free Integrations: Integrate all your carrier partners with one ClickPost API to bring all your data onto a unified dashboard. Get complete visibility on your logistics to improve order fulfilment.

Explore Clickpost features

 

Overview of Ecom Express

Ecom Express is a logistics company from India that was established in 2012. It has its headquarters in Gurugram and has pan-India operations. It was founded by T.A. Krishnan, Manju Dhawan, K. Satyanarayana and Late. Sanjeev Saxena to provide logistics and distribution solutions to businesses in India. It has one of the most popular choices for shipping solutions in the country and is a leading eCommerce fulfillment facilitator in the country. Ecom Express is a large shipping company with presence in 29 states in the country. It has spread its operations to more than 2400 cities, towns and villages across India and serves more than 27,000 pin codes in the country. It provides businesses with access to 10,786 destinations in India. It also provides a so-called ‘full-state coverage’ facility to businesses in 20 states where the company claims to reach every doorstep in every village in a state.

Ecom Express operates a total of 2932 facilities throughout the country to manage its operations. Ecom Express operates an integrated network of transportation services through 185 long-haul and 730 short-haul runs. It also provides businesses with access to its 1 million+ square feet of fulfillment center space. Ecom employs more than 45,000 personnel to manage its services round the clock. Ecom Express is a dedicated eCommerce logistics service provider providing shipping, fulfillment and compliance solutions along with a host of value-added services.

It allows businesses to deliver their products from warehouses or directly from the seller and track the orders. It also offers cash-on-delivery services and last mast deliveries. It also offers dedicated ground services for the transportation of heavy goods and sensitive items. It fulfills online orders for e-tailers through its network of fulfillment centers and also facilitates reverse logistics. It also provides value added services to businesses from specific industries such as try-and-buy facilities to businesses from the fashion industry or specialized shipping services for valuable items. Ecom Express is a major player in the eCommerce logistics industry in India counts some of the biggest names such as Flipkart, Myntra and Jabong as its clients.

It has gained such popularity among the eCommerce platform due to its commendable track record and high-quality service for which the company has received various accolades. Since the company is solely engaged in facilitating eCommerce fulfillment and logistics, it offers integrations to help businesses leverage its capabilities. Ecom Express’ API integrations can be used to track orders, manage shipments, handle returns and more. ClickPost is a leading logistics intelligence platform based in India. It has a courier API integration with Ecom Express and allows the eCommerce business to go live with this company in just a single business day.

DMCA.com Protection Status