Pilgrim lowered RTOs by 3% with ClickPost’s AI Carrier Allocation

Pilgrim reduced RTO losses by 3% through AI-driven carrier selection.

Before ClickPost: Manual, reactive operations

• High RTOs and failed deliveries during sales
• Difficulty with load distribution, hesitance to onboard new carrier partners
• Low visibility into carrier performance
• Complexities in managing costs for multiple partners

After ClickPost: Lower RTOs, high Visibility

• AI-led automated carrier allocation, real time performance visibility
• Continuous cost per shipment optimizations
• Deeper analytics for failed delivery reasons (COD vs Prepaid)

Key Results

3% Lower RTOs - With AI-led carrier allocation

Higher NDR to Delivery Success Rates - Improved with NDR journeys

Visibility into RTO reasons - Improved delivery success for COD orders

Preparedness for Sales Surge - Automated, data driven operations