Book a demo
Intelligence
Parth - AI Voice Agents COD order confirmations, NDR recovery AI Carrier Allocation 200B+ data points evaluate the best carrier per order. Apex Identifies and acts on exceptions Ally Agentic support for all channels
D2C Shipping
Multi-Carrier Integrations Branded Tracking Returns & Exchanges Failed Delivery Management Delivery Date Estimates Order Editing Notifications
Specialised Shipping
ClickPost Darwin B2B and bulk shipping Hyperlocal deliveries D2C quick commerce Cross Border Ship eCommerce orders worldwide
Featured
Header Feature Festive Readiness Hub Everything you need to hold delivery promises through peak season. Get ready
Use Cases by Sectors
D2C Brands Retail Brands Beauty Brands Banks and Fintech
Integrations
Carriers 600+ carriers across 30+ countries Storefronts Shopify, Magento, WooCommerce and more WMS/OMS Sync orders and inventory both ways Communication gateways WhatsApp, SMS, email and voice
Tool
ROI Calculator (1) NDR ROI Calculator See what a 40% RTO cut is worth on your monthly volume. Run the numbers
Resources
Blog Deep dives & guides Ebooks & reports Research & benchmarks Assessments Tools to assess your D2C operations Comparisons How ClickPost leads vs alternatives API Docs Resources you need to interact with our API Product updates What's new at ClickPost Trust center Security and Compliance at ClickPost
New report
RTO Playbook (1) 90-Day RTO Reduction Playbook Go from diagnosis to a 25% cut in RTO in 90 days. Get the playbook
India US
Customers Pricing Sign in
Book a demo

It's like moving from riding a tricycle to a sports bike in some form. Comparable to having me behind the stumps keeping for you in gully cricket versus having MS Dhoni.

Anirudh Likhite, on AI-Carrier Allocation - SVP Supply Chain and Procurement, Pilgrim

 

Pilgrim reduced RTO losses by 3% through AI-driven carrier selection.

 

Before ClickPost: Manual, reactive operations

  • High RTOs and failed deliveries during sales
  • Difficulty with load distribution, hesitance to onboard new carrier partners
  • Low visibility into carrier performance
  • Complexities in managing costs for multiple partners

After ClickPost: Lower RTOs, high Visibility

  • AI-led automated carrier allocation, real time performance visibility
  • Continuous cost per shipment optimizations
  • Deeper analytics for failed delivery reasons (COD vs Prepaid)

Key Results

3% Lower RTOs - With AI-led carrier allocation

Higher NDR to Delivery Success Rates - Improved with NDR journeys

Visibility into RTO reasons - Improved delivery success for COD orders

Preparedness for Sales Surge - Automated, data driven operations

 
Pilgrim Logo
About Tata 1mg

A ₹1,000Cr ARR D2C beauty brand making borderless beauty accessible. Pilgrim delivers 4M+ annual shipments across 18,000 pincodes


Website

www.discoverpilgrim.com


Industry

Beauty and Personal Care


Solutions Used

AI Carrier Allocation | Order Creation | Tracking | Failed Delivery Management

Other Customer Success Stories

Fashion & Apparel

How DaMENSCH reduced RTO rate by 54% with the help of ClickPost

Read Case Study

Jewellery

How Caratlane perfected their Omni-Channel customer experience

Read Case Study

Kids apparel

How HOPSCOTCH Boosted PDP Conversion Rate by 5% With ClickPost

Read Case Study
READ ALL CASE STUDIES

Industry Leaders Love These Solutions

Integrated Tracking
Read More
image (6)
Shopify Return App
Read More
image (7)
Returns     Manager
Read More
image (8)
Automated carrier allocation
Read More
Carrier allocation
NDR   management
Read More
alert
Order tracking notifications
Read More
Order notifications-8
COD orders management
Read More
COD ordera reconciliation
Estimated Delivery Date Predictor
Read More
EDD prediction
Reports and analytics
Read More
Reports & analytics
B2B/MPS Shipping solutions
Read More
B2B-MPS
 Logistics   Automation
Read More
Multi-carrier integration

Wondering where we can take your business? Let's figure out together.

CONNECT WITH US