Netcore API Integration

ClickPost has single-click integrations with Netcore and 40+ other communication gateways that help businesses experience smooth customer interaction and improve engagement.

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Netcore Services

Messaging Services

Multi-channel messaging
Email Marketing
Time-specific triggers

Special Services

AMP Email
Contextual nudges and walkthroughs
SmartPush feature

Technology Services

Behavioral analytics
AI-based product recommendation
Netcore Generative AI

About Netcore

Trusted by brands like Myntra, Crocs, and Swiggy, Netcore (also known as Netcore Cloud) is an extensive communication and customer engagement platform. It helps connect with your customers in a better way across multiple channels (9+ channels) with a suite of tools and solutions.

Since the main goals of Netcore’s customer engagement platform are to build long-lasting relationships with customers and improve the ROI, it offers numerous benefits that help you target the right audience via the right channels and cut customer acquisition costs (CAC).

For example, its multichannel marketing option assists in identifying valid marketing mediums (email, SMS, voice, and WhatsApp) as per your campaign goal. As a result, you can craft ultra-specific marketing campaigns — instead of sending generic messages.

Not only that, this customer interaction platform offers a centralized dashboard so you can easily handle omnichannel marketing. You'll also get access to a drag-and-drop tool to automate tasks like pipeline management, campaign management, and lead nurturing.

If you're running out of time, you can schedule interaction and set time-specific triggers to stay in touch with your customers 24/7. Dashboard Insights and Behavioral Analytics are two of the most convenient offerings of Netcore. They show how many active users you have, their behavior on your messages, conversion events, and much more. Plus, you can even stay a step ahead of your competitors as it shows the future behavior of your customers.

Retaining is way harder than acquiring. For this reason, Netcore offers a suite of solutions under its product experience feature. Contextual nudges and walkthroughs, for example, will guide the visitors toward the next best steps. Likewise, its A/B testing framework helps test, measure, and optimize multiple variations of your mobile interfaces and segment users without you requiring to write hectic codes.

With the Feature Flags option, you can test, launch, and delete unwanted features. For that, you don’t even need to go through a time-consuming deployment cycle and complex coding.

At the same time, it’ll onboard your customers smoothly on the app, handhold them through the critical steps, and show them the top features at the exact moment. Also, you can tactfully nudge them to give high ratings and feedback.

Under the Email section, you’ll benefit from three main solutions — Email API, Email Marketing, and AMP Email. While the Email API offers effortless integration, superfast mail delivery, and a comprehensive dashboard to check email health, email marketing gives everything you need to run a successful email campaign. These are features like predictive segmentation, bulk messaging, personalization, and more.

On the other hand, AMP Email focuses on conversions with top-notch interactive elements. Netcore’s customer data platform gathers customer information from multiple sources and displays them in a unified portal, so you can make decisions without any hassles. Alongside this, it helps establish a personalized customer journey with the drag-and-drop builder, optimize web experience, and boost deliverability via its SmartPush feature.

Now, if you want to interact with each customer on an individual level, take a look at its Personalization functionalities. Options like AI-based product recommendation engines, content personalization, search personalization, and channel personalization will help customize customers' shopping experiences in every possible way. You can even create custom boutique pages with a look and feel of Instagram-like UX.

Netcore Generative AI is a special service offered by this communication platform, through which you can predict app churns to boost retention and use its AI-led image recognition system for a better shopping experience. On top of that, Netcore lets brands reach their customers via 9 different channels, including but not limited to in-app messages, push notifications, web messages, SMS, and WhatsApp.

ClickPost + Netcore: Use Cases

No doubt, Netcore is more or less a jack of all trades when it comes to customer interactions and engagement. Now, if you pair it with ClickPost’s out-of-the-box solutions, you can build a one-stop solution for improved customer communication. Here’s how ClickPost’s Netcore API will benefit you:

1. Communicate with your customers at each milestone throughout the delivery journey

Frequent WISMO calls, an overwhelmed customer support team, and anxious customers are the things of the past. Keep customers in the loop throughout the fulfillment process and send updates at each milestone, including but not limited to order pickup, out for delivery, and order in transit.

2. Build a solid connection with customers through personalized messages

Grab customers’ eyeballs and reach out to them via their preferred channels with messages personalized by their names, native languages, and custom templates. Tweak each message with your brand logo, color, and theme to improve visibility and brand loyalty.

3. Send estimated delivery dates through order notifications

Win customers’ trust with order notifications that mention the estimated date of delivery. Send notifications about updated EDD in case of unusual scenarios or delays.

4. Get a centralized dashboard to monitor all your interaction

Don’t need to go back and forth to analyze past and present communications. Get all of them on a single unified dashboard to track all notifications and messages.

5. Use the WhatsApp Chatbot Integration for two-way communication

Stay in touch with customers 24/7 and address their concerns in real time with ClickPost’s WhatsApp chatbot integration. Make them feel valued with instant responses.

Frequently Asked Questions

1) Is the ClickPost’s Netcore API appropriate for large businesses?

Yes! It doesn’t matter whether you’re a budding startup or an enterprise business owner; ClickPost’s Netcore API is for everyone and will help you on multiple levels. In fact, you can leverage this API integration, irrespective of the eCommerce platform you’ve built the business on.

2) Is it difficult to set up ClickPost Netcore API integration?

Not at all! ClickPost offers a single-click integration with Netcore. All you need to do is to plug in this integration and you’ll start using it within a few hours. In fact, our dedicated customer support team and tech team will be by your side throughout the process.