SEUR API Integration and Tracking with ClickPost

ClickPost leverages its tracking APIs and webhooks to enhance visibility for SEUR shipments. The pull API fetches updates via the polling method, while the webhooks push real-time updates to the backend of the system as the shipments progress through the journey. This real-time tracking mechanism enables businesses to stay up-to-date at each step of the journey. Alongside this, ClickPost also provides a branded tracking portal so customers can track shipments on their own.

Yes! ClickPost triggers delivery notifications to customers at every checkpoint of the delivery process. These notifications are sent through multiple channels, such as email, SMS, and WhatsApp, for enhanced customer satisfaction. Plus, merchants have the flexibility to customize the content of the notifications as per their needs and personalize them with brand details and local languages.

Yes! ClickPost thoroughly monitors all SEUR shipments and instantly updates the tracking portals in case it identifies delivery delays along the way. Additionally, its NDR management system takes care of the entire customer engagement workflow and feedback loop to manage failed deliveries. ClickPost has even launched its AI delivery exceptions manager (Parth) to make the feedback loop more efficient and reduce the RTO rate.

Founded in 1942, SEUR is a well-known Spanish express logistics company. As part of Geopost, SEUR leverages an extensive international network and aims to become one of the global leaders in sustainable transportation and e-commerce delivery solutions. It operates a fleet of 6,500 vehicles. In fact, 20% of its fleet consists of eco-friendly vehicles to support its green initiatives. SEUR provides various types of national delivery services, including door-to-door express delivery, insular shipping, prepaid shipping, and more. For international shipping, it offers solutions like SEUR Classic (road service for packages up to 31.5 kg), SEUR Courier (air service for packages up to 31 kg), SEUR Net Express, and SEUR Cargo Plus services. SEUR has also introduced a temperature-controlled delivery service called SEUR Frío. Alongside these, this company offers dedicated e-commerce delivery services that include solutions like inventory management, reverse logistics, and same-day delivery. With SEUR, merchants will also benefit from product logistics and promotional logistics services. In fact, SEUR’s service portfolio includes Saturday pickup and delivery services. Shop2Shop is a convenient parcel delivery service offered by SEUR that encourages flexible delivery services between SEUR pickup points. So far, it has established 3,000+ service access points in Spain and over 50,000 in Europe. miSEUR, a digital portal offered by SEUR, has been launched to enable customers to easily manage the delivery of their parcels.