4PX API Integration and Tracking with ClickPost

ClickPost continuously monitors the end-to-end delivery journey of 4PX shipments. In case it detects something unusual (for example, if a shipment remains ‘In Transit’ for an unusually long time), it triggers automated notifications to merchants and customers and displays the same on the tracking portals. In case of delivery exceptions, ClickPost’s NDR management API instantly updates the carrier’s databases with recent reports. It then automates the customer engagement process and relays back the information to the carrier for successful reattempts. Parth, ClickPost’s AI delivery exceptions manager, has been specially launched to automate the customer feedback loop and reduce RTO%.

Yes! ClickPost supports automated notifications for 4PX shipments. When a shipment reaches a specific milestone, ClickPost uses its predefined rules and sends alerts to shoppers via multiple channels, including SMS, email, and WhatsApp. Businesses can also customize the content of the notifications and configure the alerts with their brand details and customers’ preferred languages.

Absolutely! ClickPost allows enterprises to customize the notification content for 4PX shipments. Plus, they can add their brand details and personalize the alerts with shoppers’ native languages.

Founded in 2004, 4PX, a.k.a. SHENZHEN 4PX CO., LTD., is a China-based carrier company that enters the market to simplify the cross-border transactions for e-commerce businesses. By serving over 1 million international merchants and 200 million+ e-commerce terminal users over the years, it has achieved its goal and become one of the key enablers of global logistics solutions. As of now, it has 100+ branches across the world and is serviceable in 16+ countries globally, including the US, UK, AU, JP, and more. When it comes to services, 4PX has mainly segregated its offerings into five sections. These include global fulfillment service, warehousing solutions, global return solutions, dropshipping, and the global import service. Under the global supply chain solutions, 4PX offers services like air freight, ocean freight, railway transportation, customs clearance, and last-mile delivery. To make international shipping even more efficient and quicker, 4PX has strategically established 40 overseas warehouses. Moreover, it has forged partnerships with other logistics companies, such as DHL, Singapore Post, and FedEx, to expand its international reach.