About Jocom
As Malaysia’s first m-commerce (mobile commerce) platform to let customers order and deliver everyday products online, Jocom has proved to be a great place for vendors to list their products. Shipping throughout Klang Valley, Malaysia, it offers a wide range of items that customers can order.
Using their mobile application (available for both iOS and Android), you can create an account and have 15,000+ products delivered to your home. With their standard delivery process, customers receive their products within 3-5 days.
The platform delivers six days a week from Monday to Saturday during the timeframe of 9AM to 7PM. There is a flat shipping price for all customers, which roughly translates to around $2. Both national and international small/medium-sized vendors can list their products on this platform.
Vendors are also responsible for refunding or replacing any defective products. Any used item is not eligible for a return/refund at this store. To find the location of any order, customers can use the tracking tool provided on the homepage of the main website.
There might also be instances when you provide incorrect shipping information such as address or phone number. During such cases you can contact the support staff to make the required changes.
It’s good to note that the name “Jocom” is an acronym for “Just Order Conveniently On Mobile.” Currently, the platform accepts payments via Visa, Mastercard, or ManagePay debit/credit cards. When you use ClickPost’s tracking API integration, you’ll be able to use Jocom’s delivery and tracking services for your Malaysian customers.
