Locus API Integration and Tracking with ClickPost

Q: What are the prerequisites for integrating Locus with ClickPost?

To integrate Locus with ClickPost, you need an active Locus account with API access enabled. You should collect the Client ID, API key, and secret key from the Locus dashboard. On ClickPost, you also need admin-level access to the integrations panel before starting the Locus carrier setup.

Q: How does ClickPost integrate with Locus's dispatch management system?

ClickPost integrates with Locus through APIs to enable order pushing, route optimization triggers, and live tracking synchronization. Once the integration is active, shipments created on ClickPost can be automatically dispatched through Locus's routing engine without manual intervention.

Q: What real-time tracking capabilities does ClickPost offer for Locus-managed shipments?

ClickPost pulls live tracking updates from Locus and standardizes them into unified shipment statuses such as Dispatched, In Transit, Out for Delivery, and Delivered. These updates are visible on the ClickPost dashboard and can also be shared automatically with end customers.

Trusted by 450+ global brands

Benefits Of Connecting Locus With ClickPost

Locus has provided logistics solutions to 360+ brands across 30+ countries. Locus’s partnership with ClickPost’s shipping intelligence for results you will actually notice:

Save on logistics costs by 22% via fewer RTOs, better delivery performance, and automated carrier allocation.
Retain upto 40% revenue through store credits by turning cancellations into exchanges instead of refunds.
Achieve up to 92% accuracy in delivery date estimation to provide a more reliable customer experience.

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Check the integration library

	Partner ID	Order Creation	Cancellation	Tracking via Polling	Tracking via Webhook	Proof of Delivery (POD)	Non Delivery Report (NDR)	Create Pickup Request	AWB Generation Flow	Label Generation	Country
Locus	5	✓	✓	✓	✓	✓	✓	✓		✓	India

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How to Track Locus Packages?

Track Locus Packages with ClickPost Tracking Page

Locate the Locus tracking number from your shipment confirmation.
Open the ClickPost Tracking Page.
Enter the tracking number in the search field.
Click “Track” to get the live delivery status of your shipment.

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Track Locus Packages on the official page

The official tracking page for Locus is currently unavailable. However, the tracking process would typically work as follows:

Go to Locus’s official tracking page.
Look for the tracking number in your shipment confirmation.
Drop the tracking number into the search bar.
Hit the “Track” button, and you’ll see the real-time delivery update of the package.

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List of Locus APIs

API	Description
Manifestation and Label Generation API	Create Locus orders and roll out shipping labels in bulk without any manual intervention.
Track Shipment API	Pull live tracking updates for all your Locus shipments from one place without switching tabs.
Cancellation API	Cancel orders in a few clicks directly in ClickPost, without contacting the carrier separately.
EDD API	Obtain an accurate delivery estimate right on the product description page or checkout page, increasing brand loyalty.
NDR Action Update	Improve delivery rates and safeguard your profit margin by addressing failed deliveries.
Return Webhooks	Initiate the returns process with Locus Logistics-integrated webhooks.

API & Description

Manifestation and Label Generation API

Create Locus orders and roll out shipping labels in bulk without any manual intervention.

Track Shipment API

Pull live tracking updates for all your Locus shipments from one place without switching tabs.

Cancellation API

Cancel orders in a few clicks directly in ClickPost, without contacting the carrier separately.

EDD API

Obtain an accurate delivery estimate right on the product description page or checkout page, increasing brand loyalty.

NDR Action Update

Improve delivery rates and safeguard your profit margin by addressing failed deliveries.

Return Webhooks

Initiate the returns process with Locus Logistics-integrated webhooks.

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Frequently asked questions

Everything you need to know about ClickPost’s Carriers Integration

How does ClickPost use AI for Carrier Allocation?

ClickPost uses AI-driven algorithms to analyze multiple factors, such as cost, turnaround times, SLA Adherence for carriers, to recommend the best carrier for each shipment.

How does ClickPost use AI for Carrier Allocation?

ClickPost uses AI-driven algorithms to analyze multiple factors, such as cost, turnaround times, SLA Adherence for carriers, to recommend the best carrier for each shipment.

How does ClickPost use AI for Carrier Allocation?

ClickPost uses AI-driven algorithms to analyze multiple factors, such as cost, turnaround times, SLA Adherence for carriers, to recommend the best carrier for each shipment.

How does ClickPost use AI for Carrier Allocation?

ClickPost uses AI-driven algorithms to analyze multiple factors, such as cost, turnaround times, SLA Adherence for carriers, to recommend the best carrier for each shipment.

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Frequently asked questions (FAQ's)

What are the prerequisites for integrating Locus with ClickPost?

You need an active Locus account with API access enabled. Collect your Client ID, API key, and secret key from the Locus dashboard. On ClickPost, ensure you have admin-level access to the integrations panel before initiating the Locus carrier setup.

How does ClickPost integrate with Locus's dispatch management system?

ClickPost connects with Locus via API, enabling seamless order pushing, route optimization triggers, and live tracking sync. Once integrated, shipments created on ClickPost are automatically dispatched through Locus's intelligent routing engine without manual intervention.

What real-time tracking capabilities does ClickPost offer for Locus-managed shipments?

ClickPost pulls live tracking updates from Locus and normalizes them into unified statuses like "Dispatched," "In Transit," "Out for Delivery," and "Delivered." These updates are reflected instantly on your ClickPost dashboard and automatically shared with end customers.

Can ClickPost handle last-mile delivery exceptions from Locus?

Yes. ClickPost captures delivery exceptions flagged by Locus, such as failed attempts, address issues, or delays, and activates Parth, ClickPost's AI-powered NDR agent. Parth intelligently analyzes each exception, triggers automated customer outreach, collects reattempt preferences or address corrections, and syncs updated instructions back to Locus. This minimizes delivery failures and significantly reduces RTO volumes.

Does ClickPost support analytics for shipments managed through Locus?

Yes. ClickPost's analytics dashboard provides performance insights for Locus-managed shipments, covering delivery TAT, exception rates, on-time delivery percentages, and route efficiency, helping logistics teams continuously optimize last-mile operations and carrier performance.